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Sales of Mac Office rocket, says Microsoft

News Finally, the company announced that, for the next full release of Office for Mac, it is bringing back support for Visual Basic scripts. Lefebvre wouldn't say what any of the other features planned for the next Mac Office will be, but said the...

Tags: mac, apple, office, microsoft

[13 May 2008]

Erlanger Boosts Back Office Functionality for Improved Patient Care

whitepaper Erlanger Health System is a public non-profit, academic teaching five-hospital system affiliated with the University of Tennessee College of Medicine. Erlanger Health System wanted to manage a complex supply chain while delivering a spectrum of...

Tags: back-office

[11 May 2008]

ConGES Consulting Embeds Security, Scalability, and Performance Into Real-Time Collaboration for Utilities

whitepaper ConGES wanted to guarantee rapid, automatic, bidirectional rules-based data synchronization between field engineers and back-office staff and eliminate risk of transmission failure or communication delays.

Tags: scalability

[11 May 2008]

Financial Services Distributor Connects 2,500 Advisers With Easy-to-Use Portal Solution

whitepaper After evaluating a number of solutions, Openwork deployed Microsoft Office SharePoint Portal Server 2003, running alongside Microsoft BizTalk Server 2004 and Microsoft SQL Server 2000 to create this new architecture.

Tags: application servers

[11 May 2008]

BT adds smart phone to home broadband package

News Warren Buckley, director of portfolio convergence BT, said the move extends what the telco has been doing in the SME marketplace with its Office Anywhere product. The company launched an FMC (fixed-mobile convergence) product known as Fusion back...

Tags: broadband, smart phone, bt

[08 May 2008]

Oilfield Service Provider Uses Flexible Accounting Solution to Meet Customer Needs

whitepaper Peak Oilfield Services, a firm providing oilfield support services and construction in Alaska, needed to integrate its field-based job costing and back-office accounting systems to respond quickly and efficiently to frequent and varied customer...

Tags: back-office

[03 May 2008]

Gym Acquisition Company Finds Support for Aggressive Growth With Business Software

whitepaper Now that all gyms share the same business information, Titan Fitness can control all back-office operations with only six people. Titan Fitness, based in McLean, Virginia, acquires and opens health clubs under the Gold's Gym brand.

Tags: back-office

[03 May 2008]

The Weekly Round-Up: 02.05.08

Round-Up The HMRC has discussed 11 data security incidents involving customer information with the Information Commissioner's Office since April 2005, has stopped data transfers unless there is a business critical need, and now demands adequate security...

Tags: iplayer, iphone, blackberry, vista

[02 May 2008]

Why next-gen videoconferencing can mean more travel

Case Study Pearson made the decision to invest in telepresence to improve links with its New York office. Teliris' system was chosen back in 2001 when there wasn't really a choice of vendors, said Scott. The company's headquarters are in London but - back in...

Tags: travel, teliris, videoconferencing

[24 Apr 2008]

Are rogue traders an inevitable evil?

Comment This can apply across business lines or a market group, ensuring that all exceptions are monitored and reported correctly, allowing operations management to push back information to the middle or front office if any controls are breached.

Tags: fraud, societe generale, rogue trader

[15 Apr 2008]

VoIP a perfect fit for Gieves and Hawkes

Case Study The company's back office is split into two locations with design at Savile Row and finance and distribution at an office near Hampton Court. David Collins, the financial director at Gieves and Hawkes said the service was basic and not even able to...

Tags: viatel, bt, voip

[15 Apr 2008]

Human Capital Management: How Top Organizations Drive Company Profits Efficiently

whitepaper Once relegated to the back office and concerned mainly or even exclusively with transactional processes and functions, HR organizations are taking a greater role in strategic business activities. Human resources functions and responsibilities are...

Tags: erp

[11 Apr 2008]

9 Ways to Get Ready for the New 2007 Office Release User Interface

whitepaper When the developers of the 2007 Office release began brainstorming about the new user interface, they decided to go back to the drawing board and create an interface based on the way people use their computers today.

Tags: word processing

[11 Apr 2008]

Customize the List of Recently Used Files

whitepaper Many Microsoft Office programs display the last few files the user opened in that program. This feature is turned on by default, but he or she can turn it off, turn it back on, or adjust the number of files that it displays.

Tags: business management

[11 Apr 2008]

SuperClubs International

whitepaper The challenge for SuperClubs: replace obsolete accounting and materials management applications; centralize back-office accounting functions; automate the transfer of data between systems; select a hardware vendor that offers cost-effective...

Tags: crm, method, functions, payment

[10 Apr 2008]

Marconi Know-How Helps Save Millions for Mobile Operator

whitepaper This case study talks about how one of the world's largest telecommunications companies wanted to track down hidden costs and sharpen up its back-office processes. It describes how this company had strict deliverables and Marconi stuck to them...

Tags: mobile - wireless communications, track, talks, telecommunications

[10 Apr 2008]

A Vision of Rollout: Seeing Return on CRM

whitepaper A well known e-tailer was challenged with enhancing the e-tailing experience and needed to set its sights on the front-end functionality after their back office was in place. The goal was to launch a customer focused e-tailing web site capable of...

Tags: crm, tailer, tailing, enhancing

[10 Apr 2008]

Enterprise Document Presentment: StreamServe Automates the Personal Touch

whitepaper Whether they're delivered as printed documents, HTML emails, or voice or text messages, it's important that the customer communications that are generated by ERP, CRM, or other back-office systems be as attractive and targeted to your customers...

Tags: cost control - risk mgmt., cross, idc, achieve

[10 Apr 2008]

AIG Technologies Uses VMware ESX Server to Boost ROI, Enhance Business Response

whitepaper As a managed services company, AIGT supports back office operations for AIG business units and third-party customers. AIG Technologies (AIGT) is a leading supplier of information technology solutions, including applications geared to the insurance...

Tags: physical, virtual, machines, vmware esx server

[10 Apr 2008]

Heavy Reading's 2003 OSS Market Perception Study

whitepaper As carriers scramble to roll out new services and integrate existing product lines to run more cost-effectively, the strain on their back office systems is growing. The chaos that has long defined the operations suport system (OSS) market shows no...

Tags: back-office, suppliers, integrate, lines

[10 Apr 2008]

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