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Contact Centres: Optimum service at optimum cost

White Paper Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact... [18 Nov 2009]

Sustainable Cost Reduction: How Insurance Companies Can Embed Efficiencies for Long-Term Operating Improvement

White Paper As balance sheets weaken, revenue growth slows and margins come under pressure, the urgency for companies to reduce costs, strengthen risk management and stabilize their capital position is increasing. [13 Nov 2009]

Information Security: Meeting Today's Challenges

White Paper Organizations must balance the cost of protecting information against the value of the information, while complying with hundreds (if not thousands) of laws, regulations, standards, and best practices that dictate... [12 Nov 2009]

Identity Management Systems, Smart Cards and Privacy

White Paper Designing a new identity management system is complex, and the requirement to balance security and privacy affects everything about a system design, from the policies and processes formulated to support and maintain the... [12 Nov 2009]

Closing the Gaps in Enterprise Data Security: A Model for 360¢ª Protection

White Paper Solutions that do not provide the appropriate balance between protection and usability must be discarded in favor of solutions that effectively minimize risks of data theft or loss, achieve compliance with existing... [12 Nov 2009]

Towards SLA-Based Optimal Workload Distribution in SANs

White Paper This algorithm tries to balance the workload as evenly as possible over all storage devices. Storage Area Networks (SANs) connect storage devices to servers over fast network interconnects. The paper considers the... [12 Nov 2009]

Trust, But Verify: How to Manage Risk in Outsourced Applications

White Paper Armed with that information, organizations are able to manage application risk and balance remediation priorities. Save money. Speed development. Augment staff resources. Tap expertise not available internally. [12 Nov 2009]

10 Steps to Control Wireless Costs Through Consumption Management

White Paper In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the organization more effective... [12 Nov 2009]

Applied Application Security - Positive & Negative Efficiency

White Paper That is why, as a matter of best practice, every security solution should support a weighted balance of both the positive and negative methodologies. The problem with a purely positive policy is simply that it's merely... [11 Nov 2009]

The Economics of Information Security: A Survey and Open Questions

White Paper The new field provides valuable insights not just into 'Security' topics such as privacy, bugs, spam, and phishing, but into more general areas such as system dependability (the design of peer-to-peer systems and the optimal... [11 Nov 2009]

A Survey of BGP Security Issues and Solutions

White Paper The paper explores the limitations and advantages of proposed security extensions to BGP, and explains why no solution has yet struck an adequate balance between comprehensive security and deployment cost. [11 Nov 2009]

Why are Indian outsourcing companies such bashful suitors?

Comment Despite the heightened anticipation caused by the cash on their balance sheets - Infosys for instance has $2.8bn on hand - not a single blockbuster, billion-dollar deal has gone through so far. Such acquisitions have... [06 Nov 2009]

Optimizing E-mail Storage to Drive Organizational Value

White Paper This white paper explores how organizations need to balance the challenges of exploding e-mail storage with the ongoing need to maintain access to the valuable information contained within e-mail. This paper is intended... [30 Oct 2009]

Photos: Google's Android 2.0 unifies email

Photo The camera offers new editing options like colour effects and white balance settings. Google this week released screenshots of Eclair, its 2.0 Android update. Eclair update will add a unified email inbox. [28 Oct 2009]

Justifying SQL Server Management Tools in a Down Economy

White Paper How do you balance a smaller bottom line with demands for high service levels? These days, it's tough being part of an IT organization. Your budget's being slashed due to the downturn in the economy, but you're being... [23 Oct 2009]

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European Strategy Consultant - Work / life Balance

European Strategy Consultant - Work / life Balance Want to redress your work life balance while still enhancing your career? Tired of always being ...

Access Modeller - Balance Sheet - Investment Bank - London

Access Modeller - Balance Sheet - Investment Bank - London. My client is seeking an Access Modeller to join their team at this tier one financial ...

Temporary Billings and Reconciliations Supervisor

Duties will include: Inputting monthly billings, review WIP, reconcile Balance Sheet accounts Inputting sales invoices to their bespoke system, ...

Global Insurance provider seek a Sox / Compliance Co-ordinator

This organisation maintain a focus upon creating a comfortable working environment, providing excellent work-life balance and career progression The ...

Global Insurance provider seek a Sox / Compliance Co-ordinator

This organisation maintain a focus upon creating a comfortable working environment, providing excellent work-life balance and career progression The ...


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