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The McCue Interview: Claire Hamon, CIO, Rok Group

The McCue Interview: Claire Hamon, CIO, Rok Group

Comment After that she headed up project delivery for the bank's retail ecommerce business at the height of the dot com boom as well as a special project looking at the future of the financial services industry for the bank.

Tags: rok, claire hamon

[13 May 2008]

Will consumers always want free banking?

Comment The High Court has decided consumer contract law can be used to determine whether bank overdraft charges are fair. In other words, for customers who use the bank purely for payment transactions, settle credit card payments in a timely fashion, and...

Tags: oft, free banking

[12 May 2008]

Bank Asya Accelerates ETL Processes by 400%

whitepaper Bank Asya provides a wide range of banking products and services to retail, corporate and commercial customers in Turkey. Bank Asya wanted to integrate multiple databases to create a single customer view and implement a platform-independent tool to...

Tags: knowledge and data management

[11 May 2008]

Bank Mandiri Uses Portal to Streamline Company-Wide Information Sharing

whitepaper PT Bank Mandiri (Persero) Tbk, the largest Indonesian bank in terms of total assets, loans and deposits, offers a broad range of banking products and services to its customers. The Bank also required an effective way to distribute critical...

Tags: application servers

[11 May 2008]

German Bank Solves IT Problems Quickly With Expert Dedicated Support

whitepaper By the end of the 1990s, Volkswagen Bank (VW Bank) had an online banking system using Microsoft technology. When the solution no longer met the increased demands for scalability and availability, the bank decided to construct an Internet basic...

Tags: customer support services

[11 May 2008]

Danske Bank Slashes Costs and Paves the Way for Expansion When It Taps IBM to Deploy a Nortel VoIP Telephony Solution

whitepaper The largest bank in Denmark, Danske Bank and its subsidiaries offer banking, insurance, mortgage, residence sales and capital services. Danske Bank decided to look for a telephony solution leveraging modern Voice over Internet Protocol (VoIP...

Tags: voip - ip telephony

[11 May 2008]

Turkish Bank With 437 Branches Centralizes Windows Server System Infrastructure Management

whitepaper MOM agents are installed on some 800 computers, including most servers in the data center and all of the computers serving the bank's more than 400 branch offices. One of the largest private banks in Turkey - with assets of U.S.billion - Garanti...

Tags: monitoring systems

[11 May 2008]

Data De-Duplication: Windows Disk-Based Backup - That Won't Break the Bank

whitepaper The challenge that many Windows-based companies face today is the amount of data they need to backup and protect is growing exponentially, some at a rate of 40-50% per year. Backing up such critical applications as Exchange and SQL can generate...

Tags: back-up

[11 May 2008]

Bank Plans to Cut Maintenance Workload in Half With System Center Operations Manager

whitepaper Handelsbanken is one of four major banks in Sweden, with branches worldwide. The Swedish branches had been using IBM Tivoli Monitoring (ITM). When it was time to upgrade from ITM 5.1, the company switched to Microsoft System Center Operations...

Tags: monitoring systems

[11 May 2008]

SAP Transaction Banking: Measurements of IBM System z DB Server Using DB2 V9.1 for z/OS

whitepaper Bank posting and balancing, often called core banking, are crucial to all commercial banks. Not only is it crucial to the bank's business, but it generally has the highest processing volumes and resource requirements and has extremely high...

Tags: mainframes

[11 May 2008]

IWBank Improves Service and Insight With Advanced Business Intelligence Capabilities

whitepaper IWBank wanted to respond promptly to requests from bank customers and optimize customer service and marketing processes. Established in 1999, IWBank specializes in online banking and financial services.

Tags: customer support services

[11 May 2008]

3494 P2P Disaster Recovery Procedures for Tape

whitepaper An IBM Peer-to-Peer Virtual Tape Server (VTS) library has been installed on the z/OS production systems at a large Canadian bank. The Peer-to-Peer VTS library consists of one distributed library at the main production site and a second distributed...

Tags: storage management

[11 May 2008]

Financial Institution Chooses Virtualization to Cut Costs, Improve Business Continuity

whitepaper Challenged by recent expansion, the Bank's IT department wanted to reduce costs and better support the business with responsive, reliable IT services. Based in Zagreb, Raiffeisenbank Austria (RBA) strives to offer the widest range of financial...

Tags: infrastructure management, virtualization, automated, host

[11 May 2008]

Jump-Start Business Activity Monitoring (BAM), Part 4: Introduction to WebSphere Business Monitor Dashboard - Analyzing Your Data Using WebSphere Business Monitor Dashboard Views

whitepaper Learn how to use the dashboard views for monitoring through a bank ATM scenario. The more information one has about one's business, the more empowered one is. In this paper, explore the features of IBM WebSphere Business Monitor server's dashboard...

Tags: monitoring systems

[11 May 2008]

Whitbread serves up £1m saving on card payments

News Previously, the group was settling transactions with bank-owned PDQ terminals. Hospitality group Whitbread has deployed an end-to-end card payment system that is expected to save it £1m per year in payments processing costs.

Tags: pos, chip and pin, pci

[07 May 2008]

The Merchant-Acquiring Side of the Payment Card Industry: Structure, Operations, and Challenges

whitepaper The Payment Cards Center of the Federal Reserve Bank of Philadelphia sponsored a workshop to discuss the merchant-acquiring side of the payment cards industry. The presenter of the workshop described the often overlooked acquiring industry as a...

Tags: security standards

[06 May 2008]

Bank Finds Windows Solution 20 Percent Less Expensive, More Capable Than Linux/Oracle

whitepaper Cole Taylor Bank needed to upgrade its aging Microsoft Windows - based infrastructure to meet pressing business needs. The Chicago-area bank wanted to advance its critical banking applications, meet stricter regulatory requirements, improve network...

Tags: customer support services

[02 May 2008]

CIOs are driving the green agenda

News Speaking at a roundtable to discuss the findings, Michael Fahy, head of infrastructure for Europe, at investment bank Lehman Brothers, agreed green thinking is on every CIO's agenda but he said the main driver for this is efficiency, rather than...

Tags: cisco, green, cios

[01 May 2008]

New president takes the reins at Socitm

News Steel has been at Newham Council since 1989 and previously worked for Morgan Grenfell (now Deutsche Bank). Richard Steel has been named president of the Society of Information Technology Management (Socitm), the professional association for public...

Tags: cio, newham, local government, richard steel

[29 Apr 2008]

India's high-tech cities, web whispers, Babbage's Difference engine and more...

Photo Glowing green excerpts dance across a curved bank of 231 screens and are randomly read by computer-synthesised voices. This month silicon.com senior reporter Nick Heath visited India to check out the high-tech goings on in Hyderabad and Chennai.

Tags: hyderabad, robots, bangalore

[29 Apr 2008]

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