billing
Photos: Salesforce.com rides the Google wave with CRM app
Photo Using the app, customers can choose from accessing information about their billing and mobile service, adding services or reporting a hardware problem. Earlier this year, Google launched a collaboration platform called... [30 Oct 2009]
Green Billing
White Paper Billing has always been a mission-critical operation for utilities. By combining environmental and financial information, "green billing" helps customers understand the long-term environmental effects of... [19 Oct 2009]
Serve Prepaid Customers Without Prepayment Meters
White Paper The primary reason is that customers switching from credit card billing to prepayment almost always reduce their electricity consumption. Prepayment for electric, gas, and water is a way of life for many countries - and... [19 Oct 2009]
Improving Employee Productivity with Cisco Unified Mobility
White Paper On outgoing calls from a remote corporate user, Mobile Voice Access allows the company to centralize long-distance and international billing, rather than reimbursing employees for the use of their personal devices. [01 Oct 2009]
Electricity Authority of Cyprus Reduces Customer Query Response Times From Two Hours to Minutes
White Paper The Electricity Authority of Cyprus (EAC) wanted to establish a new system to resolve customer queries more efficiently and improve the speed and accuracy of customer billing. The challenge was to reduce the time and... [01 Oct 2009]
Technical Track: Enabling IT Cost Accountability With VMware vCenter Chargeback
White Paper In addition, fixed costs and additional metrics can be defined to truly provide a transparent chargeback model that can produce specific billing for organizational units within a business. The attendee of this webcast... [01 Oct 2009]
ProQuest Streamlines Subscription Renewals With Oracle E-Business Suite Release 12
White Paper ProQuest wanted to manage a complex global order and billing system servicing approximately 60,000 contracts per year, including multiyear subscription models and contracts for numerous services brought together via... [30 Sep 2009]
Order-to-Cash Best Practices for Billing Documents: Automated Access and Delivery
White Paper Resolve billing disputes quickly That's the gist of a recently published white paper, Order-to-Cash Best Practices for Billing Documents: Automated Access and Delivery. If you can solve the problem of... [29 Sep 2009]
Best-Practice Automation of Invoice Delivery from ERP Systems: Keeping Customers Satisfied, While Making the Move
White Paper Learn about intelligent automation technology that can ease the transition to e-invoicing by completely eliminating any conflict between your company's desire for automated billing and varying customer preferences for... [29 Sep 2009]
Discover What's Making Automated Accounts Payable a Reality
White Paper As a resource to help IT and business professionals assess Accounts Payable automation, this paper highlights the unique ROI value of a comprehensive solution you can also leverage to automate purchasing, customer... [29 Sep 2009]
Automated Sales Order Processing for Order-to-Cash Performance with ERP Systems
White Paper There are several sub-processes within the order-to-cash cycle, including: receiving orders, entering sales orders, approving sales orders, fulfilling orders, billing for the orders and collecting payment. [29 Sep 2009]
Network Security Checklist - Cisco
White Paper However, now more than ever, you depend on your network for your most important business operations, such as communication, inventory, billing, sales, and trading with partners. Many small and medium-sized businesses do... [21 Sep 2009]
Carriers Increase Customer Satisfaction Through Improved Web-Based Billing Solutions
White Paper In the rapidly changing and expanding world of telecommunications, carriers want to distinguish themselves from the competition by offering corporate customers advanced billing systems that go beyond the detail provided... [19 Sep 2009]
Large Healthcare Provider Finds Prescription for Savings With MBG
White Paper First, it needed a means to identify billing errors such as services that it had disconnected or added, billing that was not in line with contracts, taxes and fees that were are being incorrectly... [19 Sep 2009]
Thales Speeds Up and Secures Electronic Invoicing at Si.mobil-Vodafone
White Paper With more than 500,000 customers, billing is a major cost to the business. Si.mobil-Vodafone is the first private mobile telephony operator in Slovenia and with its variety of new services, products and technologies is... [19 Sep 2009]