bmc remedy
BMC Remedy IT Service Management 7.0 Integrations
White Paper This paper is for people who administer any of the BMC Remedy IT Service Management 7.0 (BMC Remedy ITSM 7.0) applications or modules and who want to use the associated... [07 Aug 2009]
BMC Remedy Asset Management
White Paper BMC Remedy Asset Management helps to lower IT costs, manage compliance, and improve the return on capital with an operational approach to lifecycle, inventory, contract, and cost controls of IT assets. [01 Aug 2009]
See What's New in BMC Remedy Change Management in 7.5
White Paper The attendee of this webcast will see what new features and functions are in BMC Remedy Change Management 7.5. From new functionality in Release Management, Change Impact Analysis and Collision... [01 Aug 2009]
What's New in BMC Remedy Service Desk 7.5
White Paper This webcast gives a demo of what's new in the latest release of BMC Remedy Service Desk 7.5 and the attendee will learn how the service desk can provide more value to the business. The attendee of this... [01 Aug 2009]
Accelerate Implementation of BMC Remedy ITSM and ITIL Best Practices
White Paper The presenter of this webcast will detail why BMC's Service Management Process Model is critical to a successful rollout of ITIL processes such as incident and change management, and how simplified services engagements... [01 Aug 2009]
What's New in BMC Remedy Change Management 7.5
White Paper Experts agree that people and process failures cause 80 percent of downtime. The attendee of this webcast will learn about new functionality in Release Management, Change Impact Analysis and Collision Detection. [01 Aug 2009]
Improve Operational Effectiveness and Increase Visibility Across the Enterprise With ITSMv7
White Paper This webcast will give an overview of BMC Remedy ITSMv7 and the attendee hear about how remote users can now access BMC Remedy ITSMv7 via a web-based mobile devices... [01 Aug 2009]
How Flight Recorder Technology Can Enhance Your Help Desk
White Paper BMC Desktop Capture automatically attaches the recording to the Remedy incident that support analysts can play back, just like a DVD, to get an accurate view of the incident. BMC is the... [01 Aug 2009]
How BMC Desktop Capture Can Accelerate Root Cause Analysis for Your Help Desk
White Paper BMC Desktop Capture automatically attaches the recording to the Remedy incident that support analysts can play back, just like a DVD, to get an accurate view of the incident. BMC is the... [01 Aug 2009]
What's New in BMC Remedy Asset Management 7.5
White Paper Reduce the total software license costs by 10 percent or more and lower compliance risk with BMC Remedy Asset Management. This webcast will focus on new capabilities in BMC... [30 Jul 2009]
Making the Move to BMC Remedy IT Service Management 7.5
White Paper The attendee will hear the best approach for planning, executing, and upgrading from BMC Remedy IT Service Management versions 5, 6, or 7 to version 7.5. The new version contains major user-interface... [30 Jul 2009]
What's New in BMC Service Management Process Model 7.5
White Paper The attendee will see how one can lower costs, reduce implementation timeframes, and improve staff productivity by using ITIL best practices integrated into the BMC Remedy IT Service Management Suite. [30 Jul 2009]
Informatica Trentina Enhances Asset Management in Local Government Using BMC Remedy Solution
White Paper Informatica Trentina decided to extend the use of BMC Remedy with the aim of modernizing the software and hardware component inventory for all of the workstations used by the company's internal and... [29 May 2009]
Sony Pictures sets sights on best IT Oscar
Case Study In order to do this, the organisation used BMC's Remedy IT service management software to bring the data - which was mainly contained in spreadsheets and Lotus Notes databases - onto a single platform... [17 Apr 2009]
Vyom Test Edge for BMC Remedy Datasheet
White Paper Vyom Test Edge for BMC Remedy simplifies and organizes test management by giving one systematic control over the testing process. Vyom Test Edge for BMC Remedy is a... [23 Mar 2009]