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BMC Software IT Systems Management Express: Meeting Challenges in the Midsize Enterprise

whitepaper It also examines the benefits associated with using a BMC Software solution to simplify managing support for thousands of users and their machines. This IDC White Paper looks at the challenges facing midsize IT department customers in implementing...

Tags: monitoring systems

[14 May 2008]

Reduce the Total Cost of Ownership of Your Virtual Data Center With BMC Software and VMware Solutions

whitepaper This paper describes common business problems facing data centers, and explains how BMC, in its partnership with VMware, can help to identify and solve these problems. Business scenarios describe how a combination of BMC applications and best...

Tags: data center

[14 May 2008]

BMC Service Desk Express Suite: The Asset Management Process

whitepaper Historically, the organization's IT department has been responsible for managing IT-related assets, such as computers, software, and routers. Asset management in the midmarket encompasses a wide array of topics.

Tags: asset management

[14 May 2008]

The ITIL Imperative: Accelerate from Strategy to Value in '08

whitepaper Doug Bagley from BMC Software reviews the role ITIL plays in service automation As ITIL hits the top of many organizations' priority lists in '08, business leaders are anxious to see tangible business value out of their ITIL investments.

Tags: cost control - risk mgmt.

[06 May 2008]

A Lifecycle Approach to Software Quality - Venturing Beyond the QA Imperative

whitepaper This paper outlines a holistic approach to optimizing software quality across the application lifecycle with BMC AppSight. Several case study examples are included to demonstrate how innovative companies have leveraged problem resolution...

Tags: software engineering, lifecycle, application lifecycle, examples

[05 May 2008]

Application Problem Resolution in a J2EE Environment

whitepaper This paper explains how the BMC AppSight Problem Resolution System automates the problem resolution process in J2EE environments, and outlines the most common J2EE application problems.

Tags: software project management, resolution, problem resolution, bmc

[05 May 2008]

The Real-World Advantage of Application Problem Resolution Technology for Software Vendors (ISVs): Three Case Studies

whitepaper There's no debate that software issues can hurt a business. But when software IS your business, the impact of problems can be devastating. This paper presents 3 case studies that demonstrate how leading software vendors (ISVs) are improving quality...

Tags: software engineering, application development, resolution, competitive advantage

[05 May 2008]

Reduce IT Costs and Complexity with Effective Application Problem Management

whitepaper Most business processes are automated by software applications. As the software applications become indispensable, you may think they would become more dependable. Discover the benefits of automating problem management, with recommendations for...

Tags: problem management, address, availability, automated

[05 May 2008]

Quickly Pinpoint and Resolve Problems in Windows and .NET Applications

whitepaper Whether you are developing Windows/.NET apps or supporting them, an automated problem resolution process will allow your organization to build more new functionality, execute more tests, accelerate the release of higher-quality applications, and...

Tags: diagnostics and analysis

[05 May 2008]

Forrester Consulting Case Study: The Business Case For Better Problem Resolution Processes

whitepaper Are your development and testing teams unknowingly wasting time and resources on application problem resolution? Read this commissioned study conducted by Forrester Consulting in which 150 managers, directors, and VPs in charge of application...

Tags: monitoring systems, resolution, bmc software, production

[05 May 2008]

Optimizing Application Development -- A Key to Business Success

whitepaper By optimizing the problem resolution process through the implementation of an application problem resolution solution, the development organization can greatly increase application output in both quantity and quality.

Tags: cost control - risk mgmt.

[05 May 2008]

Achieving Software Compliance through Asset Management

whitepaper To ensure software license compliance, organizations need to establish an effective software management system that enables them to manage software assets through their complete lifecycle-from purchase through retirement.

Tags: asset management, compliance, enterprise management associates, associates

[10 Apr 2008]

Best Practices for Infrastructure Change Management

whitepaper While application software change control is a relatively mature process, many organizations implement infrastructure change manually, relying primarily on the IT staff's knowledge and expertise. In IT, change is an engine of progress, as well as a...

Tags: itil, savings, progress, error

[04 Apr 2008]

BMC Recovery Manager for Databases: Benchmark Study Performed at Sun Laboratories

whitepaper BMC Recovery Manager for Databases provides blazing speed in both backup and recovery. This paper presents the results of a recent benchmark study performed to determine BMC Recovery Manager's backup and recovery speeds on a large Oracle database.

Tags: back-up

[03 Apr 2008]

Migrating to BMC Event Manager From IBM Tivoli Enterprise Console

whitepaper BMC Event Manager has numerous advantages over Tivoli Enterprise Console in terms of ease of use, administration costs, and performance, and it provides a natural gateway into service impact management capabilities and service support integrations.

Tags: service-oriented architecture

[03 Apr 2008]

Five Ways to Reduce Costs for Batch Processing

whitepaper IT has largely been forced to use upgrades to ensure they meet batch commitments. While this sometimes delivers timely results, it can also significantly increase costs and further erode the IT cost of ownership position.

Tags: cost control - risk mgmt.

[03 Apr 2008]

Trends in Identity Management

whitepaper To help make sense of this dynamic market, BMC Software is hosting a webcast in which Jonathan Penn of Forrester Research will examine the current trends and future directions in Identity Management. The Identity Management market has seen...

Tags: directory services, identity, identity management, bmc software

[02 Apr 2008]

Identity Management Services: Efficient Access to Protected Health Information

whitepaper Protecting medical records, specifically patient health information, has become a key priority for today's healthcare organizations. At any time, healthcare organizations are at risk from multiple sources; these include individuals who would sell...

Tags: security management, records, healthcare, medical records

[02 Apr 2008]

BMC Best Practice Process Flow for Release Management

whitepaper The Release Management process consists of four procedures. The first procedure is called "Request for Change Handling". It is used by the release managers to review the requests for change that have been passed to Release Management.

Tags: software engineering

[28 Mar 2008]

Reduce the Total Cost of Ownership in Your Virtual Data Center With BMC Software and VMware Solutions

whitepaper This paper describes common business problems and explains how BMC, in its partnership with VMware, can help to identify and solve these problems. Business scenarios describe how a combination of BMC applications and best practices - with...

Tags: data center, bmc, data center, vmware

[24 Mar 2008]

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