bmc
RSS bmcBMC Paves the Way for Rapid Growth at CARFAX, Inc.
White Paper BSM solutions from BMC Software help CARFAX automate batch scheduling, gain insight into the impact of batch business process issues, establish and meet customer service level agreements, and monitor servers to detect problems [11 Jul 2008]
BMC Recovery Manager Plays Key Role in Business Continuity at Evangelical Lutheran Good Samaritan Society
White Paper The Society deployed BMC Recovery Manager which protects business-critical data by providing intelligent, high-speed backup and recovery for Evangelical Lutheran Good Samaritan Society's financial applications, which run on Oracle 9i databases. [11 Jul 2008]
BMC Remedy Assists Time Warner Cable in Delivering Award-Winning Customer Care
White Paper The Time Warner Cable deployed BMC software for its solution and implemented BMC Remedy Action Request System. Time Warner Cable wanted to ensure that Customer Service Representatives (CSRs) have the tools to meet customer expectations. [11 Jul 2008]
BMC Remedy IT Service Management Suite Rings in Service Improvements
White Paper The company deployed BMC software for its solution and implemented BMC Remedy IT Service Management Suite to illuminate its IT operating environment and embed workflow and systems to consistently manage it. [11 Jul 2008]
Hi Fert Relies on BMC Service Desk Express Suite to Provide Exceptional Service to Customers and Dealers
White Paper Hi Fert deployed BMC software for its solution and implemented BMC Service Desk Express Suite, including the Change Management and Client Services modules. Hi Fert is a leader in the Australian fertilizer industry. [11 Jul 2008]
Totem Automates Order Processing and Provisioning With BMC Remedy
White Paper In Totem deployed BMC software for its solution and implemented BMC Remedy Action Request System to automate order processing and provisioning. Totem Communications is the largest independent inbound voice specialist in the United Kingdom. [11 Jul 2008]
One of the World's Leading Financial Custody Solution Providers Turns to BMC Software for Best-Practice IT Service Management
White Paper After extensive competitive analysis, Information Mosaic deployed BMC software for its solution and implemented BMC ITSM Express which offered the necessary functionality and flexibility to support the company's external custody customers and... [11 Jul 2008]
University Closes Information Gap With BMC Service Desk Express Suite
White Paper The University deployed BMC software for its solution and implemented BMC Service Desk Express Suite to address their incident and problem management, adding change management to the mix after a number of years reaping the benefits of the service... [11 Jul 2008]
Fujitsu Transaction Solutions Minimizes Downtime and Drives Out Costs With BMC Application Problem Resolution
White Paper Fujitsu Transaction Solutions deployed BMC Application Problem Resolution System to efficiently capture a complete diagnostic picture of problems in real time - including the detailed system context in which they occur - in order to pinpoint and... [11 Jul 2008]
Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure
White Paper Vodafone turned to the BMC Remedy IT Service Management Suite to help it identify and understand IT and technology elements of individual services, making IT more transparent and automated. Vodafone was awarded the third Australian mobile... [11 Jul 2008]
ClubCorp Balances High Tech and High Touch With the Help of BMC Service Desk Express Suite
White Paper ClubCorp deployed BMC software for its solution and implemented BMC Service Desk Express Suite which helps the IT organization to keep information systems running so that employees have immediate access to customer preferences and interests, and... [11 Jul 2008]
CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client
White Paper CGI Group deployed BMC software for its solution and implemented BMC Application Problem Resolution system to quickly reveal root causes of problems. CGI Group Inc.is one of the largest IT and business process service firms in North America. [11 Jul 2008]
The Regence Group Provides Information to 6,000 Users With BMC Remedy Knowledge Management
White Paper The Regence Group deployed BMC systems for its solution and implemented BMC Remedy Knowledge Management which allows better access to critical information in a fast, reliable tool. The Regence Group is the Pacific Northwest's largest affiliation of... [11 Jul 2008]
USI Streamlined and Automated Its Newly Consolidated Enterprise, Using BMC MAINVIEW Products
White Paper USI implemented BMC MAINVIEW solutions to change the focus of IT management and performance monitoring of systems, subsystems, and automation procedures. UniCredit Servizi Informativi (USI) manages the IT services of a network of 3,959 bank... [11 Jul 2008]
is:energy Provides Complete IT Services Solution With BMC Remedy
White Paper After searching for several vendors is:energy deployed BMC systems for its solution and implemented BMC Remedy Action Request System to meet their requirements. is:energy GmbH is one of Germany's leading complete IT service suppliers for the energy... [11 Jul 2008]
