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silicon.com > White Papers
Online Retailer Boosts Customer Service With Improved Employee Productivity
Bow.it is an Italian online retailer specialising in computer hardware and software. The company completes around 3,500 Read more
Feb 9, 2007
silicon.com > Management > CIO Insights
Confused.com automates email handling
FAQs coming soon to clear things up? Read more
Sep 10, 2008
silicon.com > Management > CIO Insights
Kwik Fit Insurance drives up website performance
To help spot fraudulent claims... Read more
Jul 28, 2008
silicon.com > Management > CIO Insights
Consumers reluctant to give financial details online
?but is fear greater than risk? Read more
Aug 12, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM
Responsible for managing Australia's fastest growing container port, the Port of Brisbane Corporation (PBC) needed a mor Read more
Feb 20, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Bank Improves Communication, Enhances Customer Service With Collaboration Solution
Informing employees of changes to retail services, new promotions, and sales quotas can be a challenge, especially when Read more
Mar 5, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
TechNet Webcast: Windows Mobile Series: Microsoft Dynamics CRM Mobility and Windows Mobile (Level 300)
Microsoft Dynamics CRM offers several options for presenting marketing, sales, and customer service information to mobil Read more
May 30, 2008
silicon.com > White Papers > Desktops, Laptops and OS > Desktop Client OS
Consumer Credit Provider Boosts Employee Productivity With Desktop Software Upgrade
COFIDIS is a leading provider of consumer credit in Portugal. As part of its strategy to capitalize on advances in techn Read more
Jul 3, 2008
silicon.com > White Papers > Enterprise Applications > Workflow Management
Innovative Technology Streamlines the Development of Next-Generation Financial Services
Societa Interbancaria per l'Automazione (SIA) is a leading provider of technology solutions for the banking and financia Read more
Sep 19, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Indonesian Insurance Firm Develops Plan to Serve Clients During Crises
Established in 1989, Allianz Indonesia is a subsidiary of Allianz Group, a leading provider of insurance and financial s Read more
Sep 19, 2008
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