bpo offshore outsourcing
Indian outsourcers haemorrhaging staff
News Attrition rates in the country's business process outsourcing (BPO) industry are about eight per cent higher than the national average, according to a report by global consulting firm the Hay Group. The... [05 Sep 2008]
Aviva strikes $1bn BPO deal
News WNS, a former offshore offshoot of British Airways, has provided BPO services to Aviva since 2004 and will provide BPO services to Aviva's UK and Canadian businesses under the new deal.... [11 Jul 2008]
EveryoneÂ’s Back Office is Someone ElseÂ’s Front Office
White Paper This white paper talks about Outsourcing, payment related BPO, India and the offshore models and staging BPO fir banks. BPO to offshore... [03 Jul 2008]
Global BPO market to hit $450bn by 2012
News The business process outsourcing (BPO) market is forecast to hit $450bn by 2012. BPO total contract value grew across all major regions worldwide in 2007, fostered by increased... [16 Jun 2008]
Assessing the Role of Captive Operations in Global Service Delivery Models
White Paper This paper presents the pros and cons of captives, a pulse-check on captive center performance, and strategies to generate maximum value from business Process Outsourcing (BPO) and Knowledge Process... [21 May 2008]
Barclays banks on offshore
News He added: "The number of BPO processes has increased as the Barclays management became increasingly comfortable with the success with which we could achieve offshore. Barclays is increasingly confident... [15 May 2008]
Tech to tackle India's poverty
News Change is stirring in the heart of rural India as computer-filled business process outsourcing (BPO) units spring up next to rough shacks, and village patients receive diagnoses from doctors hundreds of... [23 Apr 2008]
F&A Outsourcing Providers Discover Competitive Advantage With Real-Time Transaction Inspection
White Paper Business Process Outsourcing (BPO) service providers specializing in Finance and Accounting (F&A) see a growing market opportunity but already face increasing price pressures. In addition, costs keep... [12 Mar 2008]
Premier Firm Speeds Deployments, Enhances Security, Reduces Desktop Imaging Time by 96 Percent
White Paper Sutherland is the largest organically grown Business Process Outsourcing (BPO) player in the industry, with a significant offshore footprint and a balanced portfolio of services that... [01 Mar 2008]
Offshore Indian outsourcer to open London facility
News The IT and business process outsourcing (BPO) company employs more than 55,000 staff and is projecting growth in the UK, Eastern Europe, China, South America and in its Indian heartland.... [29 Feb 2008]
Offshoring - not just about the costs
Comment The second 2008 example of Nasscom at work is a substantial study of India's BPO opportunity, which grabbed attention with the prediction that this has the potential to grow to a $60bn industry by 2012. [18 Feb 2008]
Outsourcing growth expected in 2008
News Analyst house Gartner forecasts healthy growth rates worldwide in the IT outsourcing (ITO) and business process outsourcing (BPO) markets. This shift away from large high-value deals is... [10 Jan 2008]
Software licensing costs set to fall
News He said: "We would advise IT organisations to use BPO and open source alternatives to improve their negotiating power with software suppliers as well as employing the emergence of third-party vendors as a means to reduce... [16 Nov 2007]
BT plumps for BPO 'X' factor
News The BPO contract is worth £128m and will run until March 2014, and will see Xansa continue to provide various internal financial services for the telco.silicon.com Financial Services Xansa will provide the services... [30 Aug 2007]
India gets offshore cyber crime watchdog
News India is to finally get a data privacy watchdog to oversee the country's IT and BPO offshore outsourcing industry and to address international concerns about the security of customer... [07 Jun 2007]
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