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Job boom: Indian outsourcing braced for eight million more

News Minor cities in India will snap up about two million of these jobs, according to a report of India's top 50 cities for IT and business process outsourcing (ITO and BPO) by industry association Nasscom.

Tags: india, offshoring, outsourcing

[06 May 2008]

India edgy about outsourcing newbies?

News He said: "This is particularly beneficial for BPO [business process outsourcing] companies and the small and medium segment, who have been greatly impacted by the rupee appreciation, inflation and signs of slowdown of US economy.

Tags: india, offshoring, outsourcing

[06 May 2008]

Satyam spices up silver screen with latest effects

News Subir Sarbabidya, VP of sales and relationship management for Satyam BPO, said it had a deal in place to get more of its work in cinemas. Satyam also has a $25m edutainment partnership with 4K to work on two European animation projects, one of the...

Tags: hollywood, bpo, india

[29 Apr 2008]

Tech to tackle India's poverty

News Change is stirring in the heart of rural India as computer-filled business process outsourcing (BPO) units spring up next to rough shacks, and village patients receive diagnoses from doctors hundreds of miles away via satellite link.

Tags: csr, india, outsourcing

[23 Apr 2008]

Aligning Organization & Project Goals: Hospitals and Health Systems

whitepaper This paper describes that a BPO project maximizes the ability of business processes to take advantage of the capabilities of an ERP system. These are the key ingredients of BPO. Process changes are targeted to enable the adoption and utilization of...

Tags: erp, erp, functionality, bpo

[10 Apr 2008]

F&A Outsourcing Providers Discover Competitive Advantage With Real-Time Transaction Inspection

whitepaper Business Process Outsourcing (BPO) service providers specializing in Finance and Accounting (F&A) see a growing market opportunity but already face increasing price pressures. Advisory firms are commoditizing engagements and defining what service...

Tags: erp

[11 Mar 2008]

Leading BPO Targets Savings of $1400 Per Agent Per Year Through Application Virtualization

whitepaper Siemens Information Processing Services (SIPS) is a part of Munich, Germany based, Siemens, a global electronics and electrical engineering company. Siemens Information Processing Services wanted to manage its PC fleet, along with the two main...

Tags: virtualization

[29 Feb 2008]

Premier Firm Speeds Deployments, Enhances Security, Reduces Desktop Imaging Time by 96 Percent

whitepaper Sutherland is the largest organically grown Business Process Outsourcing (BPO) player in the industry, with a significant offshore footprint and a balanced portfolio of services that include customer care, technology support, and integrated back...

Tags: virtualization

[29 Feb 2008]

Offshore Indian outsourcer to open London facility

News The IT and business process outsourcing (BPO) company employs more than 55,000 staff and is projecting growth in the UK, Eastern Europe, China, South America and in its Indian heartland. Offshore outsourcer Cognizant hopes to add up to 20,000 staff...

Tags: ito, outsourcing, offshoring, india

[29 Feb 2008]

It's time Indian IT took the lead

Comment Quality data on diversity - or the lack of - in the IT/BPO industry is a very necessary first step. A non-Indian as CEO of a major Indian IT/BPO company? Richard Sykes reports. Nasscom's Leadership Forum closed with a session called 'Taking India...

Tags: india, software, innovation, outsourcing

[20 Feb 2008]

Offshoring - not just about the costs

Comment The second 2008 example of Nasscom at work is a substantial study of India's BPO opportunity, which grabbed attention with the prediction that this has the potential to grow to a $60bn industry by 2012.

Tags: india, bpo, skills, offshore

[18 Feb 2008]

Indian tech booming with a healthy spring in its step

News The tech industry has also contributed to an increase in consumer spending - for every rupee earned by the Indian tech-BPO industry, an additional rupee is spent in the economy. Narayanan, also vice-chairman of Cognizant, said the Indian IT-BPO...

Tags: nasscom, economy, revenue, offshoring

[13 Feb 2008]

Finance giant breathes new life into outsourcing contract

News Sun Life Financial of Canada (SLF) has signed a £100m contract for Diligenta to provide it with business process outsourcing (BPO) services. In preparation for the natural end of our existing outsourcing agreement, we undertook a detailed and...

Tags: bpo, finance, diligenta, life

[31 Jan 2008]

Outsourcing market has mega comeback

News Business Process Outsourcing (BPO) experienced a resurgence after a lacklustre performance in preceding quarters. The fourth quarter saw the highest TCV for BPO contracts since the fourth quarter of 2005 and the highest actualised contract value...

Tags: bpo, global, tpi, outsourcing

[17 Jan 2008]

Outsourcing growth expected in 2008

News Analyst house Gartner forecasts healthy growth rates worldwide in the IT outsourcing (ITO) and business process outsourcing (BPO) markets. This shift away from large high-value deals is partly responsible for the fact that publicly reported BPO and...

Tags: outsourcing, ito, gartner, bpo

[10 Jan 2008]

Outsourcing boom predicted in 2008

News More than half (53 per cent) of companies plan to increase outsourcing spending in 2008, up from 38 per cent in 2006 and 48 per cent in 2007, according to a survey of 250 IT professionals by US-based outsourcing and business process outsourcing...

Tags: outsourcing, 2008, bpo, global

[07 Jan 2008]

Bank IT spend to rise despite credit crunch crisis

News Most of that investment will go into outsourcing deals, especially business process outsourcing (BPO). BPO will be particularly demanded for processes such as finance and accounts and HR, as well as more core areas like mortgage and loans...

Tags: bank, infosys, tcs, bpo

[11 Dec 2007]

The Brampton Factor: Software costs under pressure

Comment Factors such as business process outsourcing (BPO), software as a service (SaaS), service-oriented architectures (SOA), along with the rise of the emerging economies, are cited. What of BPO? Now experts are saying that may be about to change.

Tags: saas, software, open source, pricing

[22 Nov 2007]

Software licensing costs set to fall

News He said: "We would advise IT organisations to use BPO and open source alternatives to improve their negotiating power with software suppliers as well as employing the emergence of third-party vendors as a means to reduce higher maintenance fees on...

Tags: software licensing, bpo, saas, gartner

[16 Nov 2007]

Nielsen to outsource IT in $1.2bn deal

News TCS will also assume responsibility for some finance and HR processes, which will be run on new business process outsourcing (BPO) platforms built by TCS. The BPO deal will help Nielsen consolidate its processes and systems into a single platform...

Tags: bpo, outsource, offshore

[19 Oct 2007]

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