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How to squeeze the last drops of savings from an outsourcing contract
News Instead Hayes initiated a root and branch review of the £1.5bn contract that Royal Mail Group signed with service provider CSC in 2003. How does a business pay less for its IT services when it's already getting them at... [20 Nov 2009]
Integrated Governance, Risk and Compliance (iGRC) Approach
White Paper The purpose of this Paper is to provide the United States Secret Service (USSS) Enterprise Financial Systems (EFS) Branch Chiefs with an integrated Governance, Risk, and Compliance (iGRC) approach to test, analyze, and... [13 Nov 2009]
Why Switch From IPSec to SSL VPN: And Four Steps to Ease Transition
White Paper IPSec VPNs remain viable solutions for connecting trusted endpoint devices that are directly managed by IT (such as branch or remote office computers), but not for mobile or personal devices. Internet Protocol Security... [12 Nov 2009]
Security Solutions for Small Businesses and Remote Branch Offices
White Paper Small- and mid-sized businesses face as high a risk in cyber-space as larger enterprises - the risks know no distinction as to an organization's size. Historically, cost and complexity were barriers to small businesses finding... [11 Nov 2009]
Remote Video Monitoring
White Paper Acts of violence and use of firearms are also on the rise, according to the FBI, and the most likely targets are branch offices of metropolitan banks. Reducing risk through effective security measures is at the top of... [11 Nov 2009]
Five Things About Windows Server 2008 You Might Not Know
White Paper This white paper discusses five things you might not know about Windows Server 2008 features, such as network authentication, Windows PowerShell, branch office support, and licensing. As an instructor, I tend to assume... [03 Nov 2009]
The Cisco Solution for Managed SIP Trunks
White Paper Convergence on the business customer's LAN and WAN environment is also extending to the heart of business voice telephony, namely the traditional Public Branch eXchange (PBX). The telecommunications industry is in the... [30 Oct 2009]
WAN Optimization - A New Approach
White Paper The client-server paradigm is shifting to a Web-based application delivery model, which is in turn requiring that all users - whether at the headquarters or at the remote branch office - obtain "Anytime, anywhere,... [09 Oct 2009]
Securely Accelerating Data Access Within the Distributed Environment
White Paper However, lines have been drawn between the performance and security levels of the data center and the remote branch office, making the distributed enterprise a major battleground when it comes to providing unified... [05 Oct 2009]
Compass Group Streamlines Sales, Operations, and Reporting in 17 European and APAC Countries
White Paper Compass Group PLC wanted to replace numerous in-house Customer Relationship Management (CRM) systems and locally managed customer and project information with a centralized CRM system for operations across Europe and APAC for improved... [02 Oct 2009]
The Total Economic Impact of Alcatel-Lucent's 5620 Service Aware Manager (5620 SAM)
White Paper The four customers interviewed included: TELUS, a large public Canadian telecommunications company; TeliaSonera Sweden, a leading telecommunications company in the Nordic region; NextGenTel, a fast-growing private xDSL operator in... [02 Oct 2009]
Accelerating Server Consolidation in the Branch Office
White Paper Businesses looking to leverage server resources and save costs have increasingly turned to virtualization to consolidate their IT infrastructure while enabling greater flexibility. While the cost saving benefits of consolidation are... [01 Oct 2009]
Steelcase Werndl AG Raises Efficiency and Profitability at With Customer Relationship Management Solution
White Paper Steelcase Werndl AG wanted to make Customer Relationship Management (CRM) data available ad hoc for European branch offices and enable the exchange of data from multiple divisions and other systems. The challenge was to... [01 Oct 2009]
TechNet Video: Windows 7 Feature Overview (Level 200)
White Paper The presenter will discuss networking features such as Direct Access, Branch Cache, and Search Federation. This webcast will explore Windows 7 platform capabilities that provides enhanced security and control, secure... [01 Oct 2009]
TechNet Webcast: Windows 7 Feature Overview (Level 200)
White Paper The presenter will discuss networking features such as Direct Access, Branch Cache, and Search Federation in Windows 7, and the presenter will explore management improvements such as Windows PowerShell 2.0, Group Policy... [01 Oct 2009]