british airways t5
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Tech not to blame for Terminal 5 fiasco
News That's according to British Airways CEO, Willie Walsh, who has made it clear building work delays caused the airline to compromise its staff familiarisation programme. The opening day problems at Heathrow's Terminal 5 (T5) were largely down to a... [08 May 2008]
RFID bag tags could save air-travel industry millions
News However, a spokesman for British Airways, the major stakeholder in T5, cast doubt on the efficacy of RFID tagging as a solution to baggage handling problems at the present time. As Heathrow Terminal Five (T5) recovers from go-live glitches in its... [18 Apr 2008]
The Naked CIO: Crunch time for large projects
Comment For some time British Airways IT chief Paul Coby has been one of the guiding lights for CIOs in the UK and for anyone who wants to excel in IT management. Project failures suck all the attention away from IT's real contributions. [14 Apr 2008]
Heathrow T5: The end in sight for first day blues?
News British Airways (BA) has drafted in 400 extra workers to help reunite passengers with luggage stuck in the backlog created over the past few days. The problems at Heathrow's new Terminal 5 appear to be lessening four days after the less than... [31 Mar 2008]
How did the Heathrow T5 launch go so wrong?
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better. [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. BA CEO, Willie Walsh, said in a statement: "Yesterday was definitely not British Airways' finest hour. [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News British Airways (BA) - the sole airline using T5 - had to cancel 33 flights (departing and arriving) before 14:00(GMT) due to the baggage system problems, although the majority of delayed passengers were moved onto later flights. [27 Mar 2008]
Free wi-fi wings its way to BA lounges
News Travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech [27 Mar 2008]
Heathrow T5 - it's not just about the tech
News British Airways' tech chief Paul Coby has explained some of the IT challenges behind Heathrow's soon-to-be-unveiled Terminal 5. Due to open on 27 March, Terminal 5 is the new home of British Airways at Heathrow and has been jointly developed with... [03 Mar 2008]
Why did tech ground Heathrow baggage?
News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA would like to sincerely apologise to these British Airways... [21 Feb 2008]
Photos: Passenger's eye view of Heathrow Terminal 5
Photo Housed under a huge arched roof, T5 aims to revolutionise the British Airways passenger experience at Heathrow.silicon.com followed the route a typical passenger would take through T5 to find out what all the fuss is about. [13 Feb 2008]
Photos: Heathrow's T5 tech ready for take-off
Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. This is one of the 96 bag drop points air travellers will be... [12 Feb 2008]
BA puts faith in IP at Terminal 5
Case Study British Airways (BA) is in the final testing phase of its sophisticated IP network in Heathrow's new Terminal 5 (T5), ahead of its opening on 27 March. The Fast Ethernet Metropolitan Area Network (MAN) - installed by communications partner Affiniti... [08 Feb 2008]
Photos of the year
Photo A British Airways 747 taxis past Heathrow Airport's new Terminal 5, which will become home to much of the British Airways (BA) fleet from early next year. 2007 has seen a bumper crop of top tech photos from silicon.com, including the Apple iPod and... [13 Dec 2007]
British Airways sets up tech innovation unit
News British Airways (BA) has set up a special innovation unit to explore ways the airline can use web 2.0, shareware and open source technologies. The unit has a core of around 10 people from the IT and commercial departments, which will run small... [30 Nov 2007]
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