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News That's according to British Airways CEO, Willie Walsh, who has made it clear building work delays caused the airline to compromise its staff familiarisation programme. The opening day problems at Heathrow's Terminal 5 (T5) were largely down to a...
[08 May 2008]
Video Watch this video to find out what tech execs from leading companies including British Airways, Cable & Wireless and Unilever think about managing the complexities of their IT infrastructure, and what techniques they use to get the best out of...
[06 May 2008]
News However, a spokesman for British Airways, the major stakeholder in T5, cast doubt on the efficacy of RFID tagging as a solution to baggage handling problems at the present time. As Heathrow Terminal Five (T5) recovers from go-live glitches in its...
[18 Apr 2008]
Comment For some time British Airways IT chief Paul Coby has been one of the guiding lights for CIOs in the UK and for anyone who wants to excel in IT management. Project failures suck all the attention away from IT's real contributions.
[14 Apr 2008]
News British Airways (BA) has drafted in 400 extra workers to help reunite passengers with luggage stuck in the backlog created over the past few days. The problems at Heathrow's new Terminal 5 appear to be lessening four days after the less than...
[31 Mar 2008]
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow for the better.
[28 Mar 2008]
Round-Up Meanwhile, back on the ground and travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. That bombshell comes courtesy of the British Recorded...
[28 Mar 2008]
News British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. BA CEO, Willie Walsh, said in a statement: "Yesterday was definitely not British Airways' finest hour.
[28 Mar 2008]
News British Airways (BA) - the sole airline using T5 - had to cancel 33 flights (departing and arriving) before 14:00(GMT) due to the baggage system problems, although the majority of delayed passengers were moved onto later flights.
[27 Mar 2008]
News Travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech
[27 Mar 2008]
Video Glenn Morgan, head of the T5 information management programme for British Airways, brings silicon.com down to runway level to see exactly how technology makes sure your bag gets on the plane with you.
[14 Mar 2008]
Video When it opens on 27 March, T5 will be the new home to British Airways (BA). silicon.com recently went along to Heathrow's brand new Terminal 5 (T5), billed as the most technologically advanced terminal in the world.
[12 Mar 2008]
News British Airways is set to save more than £4.5m in the first year by using an airfare analysis tool from aviation technology company Sita. The application will allow the airline to track airfares in the market and make informed changes to its own...
[05 Mar 2008]
News Paul Coby British Airways Nandan Nilekani is pretty much a legend in his own lifetime. Co-founder of Indian outsourcing giant Infosys, foundation board member of the World Economic Forum, co-founder of the Indian National Association of Software...
[03 Mar 2008]
News British Airways' tech chief Paul Coby has explained some of the IT challenges behind Heathrow's soon-to-be-unveiled Terminal 5. Due to open on 27 March, Terminal 5 is the new home of British Airways at Heathrow and has been jointly developed with...
[03 Mar 2008]
Photo The system at British Airways' (BA) new home can process 12,000 bags per hour.silicon.com took an exclusive look around the terminal to see what customers can expect when it opens on 27 March. Nasa and the British National Space Centre intend to...
[28 Feb 2008]
News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA would like to sincerely apologise to these British Airways...
[21 Feb 2008]
Photo Housed under a huge arched roof, T5 aims to revolutionise the British Airways passenger experience at Heathrow.silicon.com followed the route a typical passenger would take through T5 to find out what all the fuss is about.
[13 Feb 2008]
Photo silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for British Airways (BA) flights on 27 March. This is one of the 96 bag drop points air travellers will be...
[12 Feb 2008]
Case Study British Airways (BA) is in the final testing phase of its sophisticated IP network in Heathrow's new Terminal 5 (T5), ahead of its opening on 27 March. The Fast Ethernet Metropolitan Area Network (MAN) - installed by communications partner Affiniti...
[08 Feb 2008]
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