bt retail
RSS bt retailBT Retail Boosts Upselling and Productivity and Cuts Churn in Price-And Service-Driven Market
White Paper A major force in the U.K.communications market, BT Retail offers a mix of innovative propositions, integrated offerings, and bespoke solutions that have won it 17 million business and residential customers. [02 Oct 2009]
IT budgets plunge 20 per cent as retail CIOs feel the squeeze
News The research, carried out by consultancy Martec International for BT's retail arm Expedite, found that retailers aren't neglecting in-store tech, however. As the recession continues to hit the UK's high... [05 Aug 2009]
4,000 Indian jobs go as BT brings call centre work back to UK
News The cuts all fall within BT Retail and only involve third-party call centre staff rather than direct BT employees, according to a BT spokesman. BT is... [16 Jul 2009]
Virtualisation and cloud: The new weapons in the outsourcing arms race
News Recent megadeals have included BT's £500m contract with the NHS, IBM and CSC's £300m deals with the government's Identity and Passport Service, and a £685m deal for HP-EDS at insurance giant Aviva. According to research... [14 Jul 2009]
BT kicks off London fibre pilot
News Service providers participating in the pilot include BT's retail arm and other ISPs such as TalkTalk, Sky and O2. BT began a fibre broadband pilot on Monday in the north London suburb of... [06 Jul 2009]
Catherine Doran
CIO Profile Prior to BT Doran was European CIO at Capital One and head of retail information systems at NatWest. Doran joined Network Rail as director of information management in 2006, moving from... [02 Jun 2009]
BT to expand 2010 fibre rollout
News BT Retail and its local loop unbundling division, Openreach, reported operating profits of £324m and £296m respectively. BT is planning to double the pace of its forthcoming next... [15 May 2009]
Trio of research hubs to poke digital benefits
News While the hubs themselves will not be involved in developing commercial propositions, various companies are collaborating with them on the research, including the likes of BT, IBM, Microsoft and Oracle. [29 Apr 2009]
How smartphones, netbooks will change the future of money
News Click and Buy, which was founded in 1999, has around 14,000 merchants on its books - including the likes of Apple iTunes, BT and EA, along with 12 million retail customers. Companies have been developing... [30 Mar 2009]
Drunk Facebook pics, iPlayer, BT and outsourcing hotspots
News Why BT is panicking about the 2012 Olympics BT's 2012 head, Stuart Hill, also revealed last month that he "wants to panic every moment" about the challenge of providing the comms backbone of the London... [05 Mar 2009]
Mind the mobile broadband cash gap
News B is for BT The success of mobile broadband is putting European operators in a sticky situation as retail prices are often well below the cost of providing the service. According to analyst Strand... [11 Feb 2009]
Five culls 15 web hosting deals to one
News In the future, the Demand Five site, Five's video-on-demand service provided by BT Media and Broadcast, will also move to Claranet. As well as ensuring the quality of its online service, the rationalisation of 15 hosting... [28 Jan 2009]
Images: Putting next-gen Broadband Britain on the map
Photo Part of BT's £1.5bn planned investment in fibre will see the creation of a fibre to the cabinet deployment in London's Muswell Hill where customers will be able to get speeds of up to 40Mbps. Outside London,... [27 Jan 2009]
Cirrus Software Case Study: BT
White Paper As a division of BT PLC, BT Retail launched BT Indirect Channels (BTIC) in 1995. BTIC required rapid and effective communications with its channel partners specifically... [09 Jan 2009]
BT Global Services head resigns
News In the statement, BT said it expects its three other main divisions - BT Retail, BT Wholesale and Openreach, as well as other operations - to be "in line with or ahead... [03 Nov 2008]
