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silicon.com > White Papers > IT Management > User Satisfaction
Accelerate IT Service Management and ITIL Guidance
Learn how Forsythe Solutions Group together with Mercury can provide the essential tools, technology and advice to accel Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
ITIL Best Practices: Maximizing the Business Value of IT - Part II
Change management and service-level management form a base that enables organization to maximize the business value of I Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
ITIL Best Practices for IT and Business Alignment
Toward the goal of aligning IT with business goals and priorities, the Information Technology Infrastructure Library (IT Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Accenture Relies on HP PPM Center to Help Exceed Customer Expectations
Accenture is among the world's leading management consulting, technology services, and outsourcing companies. The compan Read more
Dec 31, 2008
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
HP Optimizes the Availability and Performance of AAPT's Systems
AAPT is one of Australia's three largest telecommunications companies and is part of the Telecom New Zealand Group. AAPT Read more
Jun 22, 2009
silicon.com > White Papers > Networking and Communications > Network Management
HP Helps NEC Reduce Network Management Costs and Gain Efficiencies
NEC is Australia's leading supplier and integrator of Information and Communications Technology (ICT) solutions to carri Read more
Jul 30, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
HP Helps Alphawest Enhance the Availability and Performance of Its Clients' IT Infrastructure
Alphawest is one of Australia's leading national Information Communication and Technology (ICT) Services companies, prov Read more
Jul 30, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Business Transformation Outsourcing (BTO) and Section 404 Compliance
This webcast explains Business Transformation Outsourcing (BTO) and Section 404 Compliance. Read more
Mar 29, 2005
silicon.com > White Papers
Maximizing the Business Value of the Configuration Management Database (CMDB)
The rapid pace of change in today's IT environments requires an efficient and accurate process for managing and tracking Read more
Apr 21, 2006
silicon.com > Technology > Software
Optimise, optimise, optimise: Mercury CEO says mantra is starting to pay off
About more than a TLA... Read more
Jun 28, 2004
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