budget and resolutions

Improving First Call Resolution

White Paper You'll learn the hidden flaws in the current industry trend toward simple self-service--and how a new model combines self-service with the latest in help desk technology, resulting in fewer escalations and more first-call resolutions. [09 Jul 2008]

From CIO to consultant: Project manager or salesman?

Comment It seems like only yesterday I was publishing my New Year resolutions for all to see here on silicon.com. It was delivered on time - just - and within budget - well, the client's budget, anyway. Having decided last year to stop being a CIO and... [02 Jul 2008]

Collaborative Government Services: Building for the Future

White Paper The resolutions are complex. Increased security and antiterrorism initiatives require innovative solutions and larger budget allocations. The needs for collaboration are clear. The global economic and political events of 2001 have strained... [22 Aug 2005]

The Looming Budgetary Impact of Society's Aging

White Paper The Congress enacts annual budget resolutions that look no farther ahead than the next 10 years, and annual budget projections and updates prepared by the Congressional Budget Office (CBO) and the Administration's Office of Management and Budget... [29 Jun 2005]

Congress Using the "Reconciliation" Process Again to Make It Easier to Pass Deficit-Increasing Tax Cuts

White Paper The House and Senate have approved budget resolutions that assume significant tax cuts. Moreover, these budget resolutions include special "reconciliation" instructions to the tax writing committees - the House Ways and Means Committee and Senate... [20 May 2005]

A Lockbox for Savings From Cuts in Appropriations and Entitlement Bills Would Be Likely to Do More Harm Than Good

White Paper It could make it more difficult to reach agreements on budget resolutions if committee chairs, for example, feared that the lockbox procedure would enable a different majority, perhaps motivated by opposition to funding for a particular program or... [20 May 2005]

High-profile outsourcing failures predicted in 2005

News Gartner's prediction comes on the back of its CIO Resolutions for 2005 study, which outlines changing trends that CIOs need to address to add value to the business and further their own careers. Raskino said a building society CIO revealed to him... [16 Dec 2004]

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