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silicon.com > Technology > IT Services
Europe has become world's highest spender on outsourcing
US has fallen behind EU in 2009, says report Read more
Dec 21, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Creating Competitive Advantage Through Converged Communications
The availability of a global telecommunications infrastructure has allowed enterprises to become more distributed and to Read more
Jan 9, 2008
silicon.com > White Papers > IT Management > IT Budgeting
IT Outsourcing: Making It Work
Outsourcing is the contracting of a third party to manage a business process more effectively and efficiently than can b Read more
Sep 2, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Cognizant Boosts Internet Access, Productivity With Advanced Proxy Server Technology
Fast and efficient access to the Internet is critical for the over 59,000 employees of Cognizant, which provides consult Read more
Oct 11, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Why "IT" Does Matter in BPO: Information Technology's Key Role in the Success of Business Process Outsourcing
Large organizations moving to outsource any of their business processes have scores of issues and questions they must co Read more
Jan 31, 2009
silicon.com > White Papers > Security > Security Administration
IT Firm Expects to Improve Network Security, Decrease Virus-Related Incidents
Wipro is a multifaceted company with locations in North America, Europe, and Asia. With diverse business operations, inc Read more
Apr 14, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
Windows Server 2008 Helps Outsourcing Firm Improve IT Reliability, Serve Customers
As a provider of business process outsourcing, eTelecare is the point of first contact for customers of some of the worl Read more
Apr 14, 2008
silicon.com > White Papers > IT Management > IT Budgeting
The Issue: How to Design and Deploy a Global Service Delivery Model
The business process and IT outsourcing markets have become globalized in the past 10 years. Just as BPO and ITO have be Read more
Nov 29, 2008
silicon.com > White Papers
Service Desk Intelligence Solution Solves Reporting Dilemma at Antares Management Solutions
Antares Management Solutions is an information technology and business process outsourcing firm based in Westlake, Ohio. Read more
Mar 2, 2009
silicon.com > White Papers
How Technology Impacts the Cost of Business Process Outsourcing (BPO)
What is the impact of technology on the cost of a business process outsourcing (BPO) relationship, and why should you ca Read more
Mar 18, 2009
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