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silicon.com > White Papers > IT Management > IT Infrastructure
Vantage Service Manager: A Technical Overview
Vantage Service Manager provides a business service management solution that incorporates IT service measurement, visual Read more
Mar 20, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Operational Ef?ciency Takes Off at Berlin's Airports With Improved Systems Availability
Flughafen Berlin-Schonefeld GmbH operates three airports in Berlin, which serve 150-plus destinations worldwide and more Read more
Jun 12, 2008
silicon.com > White Papers > IT Management > User Satisfaction
Service Desk Consolidation Slashes Support Call Costs by 80 Percent and Helps Atos Origin Retain Global Clients
Atos Origin is an international information technology services company. To support this global model, Atos Origin knew Read more
Jun 12, 2008
silicon.com > White Papers > IT Management > Business Functions
IT Asset Management, ITIL, and the CMDB: Paving the Way for Business Service Management
Many enterprises are developing business service management (BSM) strategies in an effort to better align their IT servi Read more
Mar 18, 2009
silicon.com > Technology > Software
Think you're not ready for the cloud?
Maybe you're closer than you think? Read more
May 21, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Putting ITIL V3 to Work With Business Service Management
ITIL v3's new life-cycle approach to service management is an evolutionary step and a clear sign that IT is taking a mor Read more
Aug 27, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
The Reservoir Model and Architecture for Open Federated Cloud Computing
The emerging cloud-computing paradigm is rapidly gaining momentum as an alternative to traditional IT (information techn Read more
Nov 20, 2009
silicon.com > White Papers > Networking and Communications > LAN - WAN
Nortel Network Case Study: Australian Stock Exchange
ASX is Australia's primary national stock exchange for equities, derivatives and fixed interest securities, as well as a Read more
Jan 11, 2008
silicon.com > White Papers > Networking and Communications > Network Technologies
Despite the Risks, FTP Use on the Rise in the Enterprise
Global businesses require the free-flowing movement of information-from sensitive customer data to logistical process in Read more
Jan 31, 2008
silicon.com > White Papers > Servers and Server OS > Server Hardware
R.L. Polk & Co. Improves Performance and Speed of Data Delivery to Boost Competitive Edge
R.L Polk & Co. has served the automotive industry since 1922, providing a variety of analytical and statistical data ser Read more
Feb 9, 2008
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