business systems
RSS business systemsIT skills shortage squashed by recession?
News This was followed by web services/SOA (.Net, J2EE etc); and ERP (SAP, Oracle etc) - which bumped IT management (systems, storage, network) into fourth place. Only a fifth (21 per cent) of respondents to the 2009 survey... [25 Nov 2009]
Why you must rein in your power users
Comment The privileged users that manage your IT systems must be monitored as closely - if not more - than standard users, says Bob Tarzey. An example here includes the UBS systems administrator Roger Duronio,... [25 Nov 2009]
How the cloud is swallowing your comms
News While unified communications has yet to achieve its full potential, In-Stat said, the tech will get a boost from trends such as SIP trunking, now touted as a cost-saving mechanism, which will ultimately enable the interconnection of... [24 Nov 2009]
Outsourcing: CIOs' tips on getting it right
News The turnaround began with Davey holding meetings with Tube Lines' internal IT team every morning to discuss 'severity one' computer faults to discover what was going wrong with the organisation's systems. [24 Nov 2009]
Doing business with citizen developers: Beware the legal pitfalls
Comment At a practical level citizen developers are likely to need support and access to the business' own systems and development tools to some degree, which raises additional security concerns the... [23 Nov 2009]
How to squeeze the last drops of savings from an outsourcing contract
News Under the 10-year deal, CSC's Prism Alliance, which also includes BT and Steria, is responsible for running RMG's datacentres, data networks, voice services, desktop computers, and hundreds of business application... [20 Nov 2009]
Outsourcers to fall victim to cloud computing rush?
News A lot of their [outsourcers] business is built on the complexity of maintaining internal systems so the more we get out from under that, the more their business will be eroded. The... [19 Nov 2009]
Contact Centres: Optimum service at optimum cost
White Paper Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems. Getting the balance right between meeting the inbound call... [18 Nov 2009]
Photos: How Dubai's driverless trains get their wi-fi
Photo The company also installed this GPS/Ethernet switch (pictured above) on each train, which can convert the system's GPS signal to IP data for connection to on-board applications such as passenger information systems. [17 Nov 2009]
Microsoft Online Services Business Value
White Paper This hosted solution helps organizations reduce the costs of managing and maintaining business systems, which frees information technology resources and enables staff to focus on initiatives that can... [16 Nov 2009]
Ingersoll Rand Increases Business Agility With Microsoft Online Services
White Paper The Ingersoll Rand portfolio represents a family of industrial and commercial brands through business segments which include Climate Control Technologies, Industrial Technologies, Security Technologies, and Air... [16 Nov 2009]
Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
White Paper Owner James Nolan uses technology to deliver excellent customer service and achieve paperless efficiencies, but his technology costs were too high, and it was too difficult to connect part-time workers to his firm's... [16 Nov 2009]
Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent
White Paper Phone and paper-based communications were time-consuming and difficult to reference, and the company's e-mail and collaboration systems were unstable and difficult to use. It has also improved the availability of... [16 Nov 2009]
Cisco Security Troubleshooting: Part III - Intrusion Prevention Systems
White Paper This paper is the third in a three-part series of white papers on Cisco security troubleshooting, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining... [14 Nov 2009]
Validating the Business Benefits of Integrated Systems Management: The LANDesk Software Customer Experience
White Paper IT organizations want to provide high-quality, low-cost technology services to business units as part of their basic mission; however, software complexity, manpower changes, mergers and acquisitions, and changing... [13 Nov 2009]
