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whitepaper Costa Cruises, a market leader in Europe and South America, offers cruises to customers through direct sales and through partnerships with travel agencies. Using Microsoft Content Management Server 2002 Standard Edition, Costa Cruises implemented a...
[23 Mar 2008]
whitepaper Customers receive special attention when they surf the Internet searching for their dream cruise, on the cruise itself and when they disembark at each port of call. This is only possible, because Costa Crociere has developed a solution that enables...
[05 Mar 2008]
News Tour operator Royal Caribbean Cruise Line has invested in a workforce optimisation solution to cope with the rapid expansion of its contact centre. The company intends to roll out the solution to a number of specialist teams that deal mainly with...
[16 Aug 2007]
Comment Ferry bookings on easy's first cruise ship in the Med are now being taken and there is still a travel bias to the offerings. It's hardly opening up unexplored channels of the internet to you if I point out that Stelios and his Easy empire have...
[20 Apr 2005]
whitepaper The global distribution system (GDS) Wing has relied on since the start of her business, has also been Lincoln Travel & Cruise's technology lifeline. Phyllis Wing started Lincoln Travel & Cruise 13 years ago in Lincoln, Calif.
[24 Feb 2004]
whitepaper For an ideal situation, imagine that while booking a cruise over the Internet, you and your online agent could synchronize your Web browsers in real time to view and discuss the same pictures of cruise ships and their ports of call.
[24 Feb 2004]
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