call center - contact better customer experience
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TechWiseTV: Provide a Better Customer Experience
White Paper Call centers based on unified communications can provide faster, more intelligent customer response while decreasing call center operating costs. The presenter of this webcast will learn how unified communications provide call center managers with... [09 Dec 2007]
TechWiseTV: Provide a Better Customer Experience
White Paper Call centers based on unified communications can provide faster, more intelligent customer response while decreasing call center operating costs. The presenter of this webcast will learn how unified communications provide call center managers with... [08 Dec 2007]
Netonomy Case Study: Vodafone Corporate
White Paper Vodafone Corporate had made the decision to differentiate their product offering by delivering better and faster customer service to their corporate customers. The MyNetonomy application was integrated with several back-office systems (supported by... [14 Mar 2005]
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