call centre bangalore
Bangalore blooming into innovation hothouse
Comment Years ago, when the world pictured Bangalore they imagined an outsourcing hub full of call centre agents and paid-by-the-hour software workers. No longer just the domain of... [27 Nov 2009]
AXA to cut up to 350 staff in £500m outsourcing deal
News As part of the deal, 1,300 AXA staff working in Basingstoke, Bristol, Coventry and 600 AXA staff working in Bangalore and Pune in India will be transferred to Capita. Call centre... [23 Jan 2009]
Thanks for holding: Customer service gets automated
Comment With a bulk of its operations in Bangalore and Manila, the BPO handles 10 million customer calls each month for 34 clients. More on outsourcing… Gov't stung by 'rip-off' outsourcing deals Shell signs $4bn IT... [27 Nov 2008]
Back to reality for Bangalore
Comment Once a high-flying tech hub, Bangalore is seeing more sober days in the wake of the credit crisis. In India's top management schools, including the Bangalore branch of the Indian Institute of Management,... [30 Sep 2008]
Photos: Discover high-tech India
Photo Bangalore is India's most famous offshore location but the city of Hyderabad is also one of the country's tech hotspots, and silicon.com went to see it first hand this month. AppLabs, Keane, Microsoft and Oracle... [28 Apr 2008]
UK-India grad school get networking virtually…
News The Indian side of the collaboration will involve the technology institutes of Delhi, Madras and Mumbai, the Institute of Science in Bangalore and companies including BT India, Infosys, Midas Communications, NMSWorks... [04 Dec 2007]
Photos of the month - March 2007
Photo The Tesco Hindustan Service centre in Bangalore has been the IT development centre of the UK supermarket chain since 2004. While in Pune, we asked whether the city has the potential to... [02 Apr 2007]
Keeping the techie workforce happy - Indian style
News Recently Wipro, for example, held the grand finale of its 'Spark' programme, which was a day-long sports event and family entertainment day held in a stadium in Bangalore. In the call... [21 Mar 2007]
India diary, day 11: I heart Bangalore
Comment It's not just the roads that are jammed up in Bangalore - the increase in call centre and multinational companies moving in has put the sewer system under great stress, it reports.... [14 Mar 2007]
Photos: Bringing tech to rural India
Photo Earlier this month silicon.com's Steve Ranger visited Hyderabad, Mumbai, Pune and Bangalore to catch up first-hand on developments in the Indian technology industry. Here is the call... [09 Mar 2007]
India diary, day 5: Margaritas to Mumbai
Comment Keep up with his daily diaries here.¦ India diary, day 1: Cyberbad on Sunday ¦ India diary, day 2: Emergency calls and rural life ¦ India diary, day 3: Inside the outsourcing campus ¦ India diary, day 4: Hyderabad's tech park ... [08 Mar 2007]
Barclaycard closes call centre, offshores to India
News India from the inside silicon.com's Steve Ranger recently visited Hyderabad, Mumbai, Pune and Bangalore - find out how companies are taking advantage of the outsourcing possibilities there in our Inside India special... [07 Mar 2007]
India diary, day 4: Hyderabad's tech park
Comment Keep up with his daily diaries here.¦ India diary, day 1: Cyberbad on Sunday ¦ India diary, day 2: Emergency calls and rural life ¦ India diary, day 3: Inside the outsourcing campus ¦ India diary, day 4: Hyderabad's tech park ... [07 Mar 2007]
Re:Viewing 2006: The year in outsourcing
News Powergen brought its offshore call centre work back to Blighty in an attempt to improve customer service and reduce the level of complaints, while online insurance company eSure has said it plans to... [11 Dec 2006]
eSure brings Indian call centre work back to UK
News Online insurance company eSure will bring its offshore call centre work in India back to the UK from February next year.eSure started using offshore Indian call centres in 2004 and... [27 Nov 2006]
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