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silicon.com > White Papers > Software and Web Development > Software Development Tools

NZAA Turns to Avaya to Improve Call Centre Efficiency and Regional Office Productivity

NZAA Turns to Avaya to Improve Call Centre Efficiency and Regional Office Productivity

The New Zealand Automobile Association (NZAA) needed to implement a new communications platform after Avaya ended suppor Read more

Jul 2, 2008

silicon.com > White Papers > IT Management > User Satisfaction

HelpDesk: With Touchpaper, the Post Gets Delivered!

HelpDesk: With Touchpaper, the Post Gets Delivered!

As the subsidiary of Deutsche Post AG (German Post Office), Deutsche Post Customer Service Center GmbH offers various se Read more

Sep 2, 2008

silicon.com > Jobs

Business Support Agents

Business Support Agents

Business Support Agents English, French, Spanish, Italia Read more

Nov 13, 2009

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SQL Data Manager

SQL Data Manager

SQL Data ManagerLBM designs and delivers complete integrated marketing solutio Read more

Nov 27, 2009

silicon.com > Jobs

Help Desk Analyst - (Customer Service, MS Office)

Help Desk Analyst - (Customer Service, MS Office)

Ref: CSE00028 Fixed-term contract This is an exciting opportunity to work in University of Leicester's busy Service Read more

Nov 28, 2009

silicon.com > Jobs

Customer Support Technician

Customer Support Technician

NewVoiceMedia is looking for a Customer Support Technician with outgoing personality and who possesses excellent ver Read more

Dec 1, 2009

silicon.com > Jobs

Help Desk Analyst - (Customer Service, MS Office)

Help Desk Analyst - (Customer Service, MS Office)

Ref: CSE00028 Fixed-term contract This is an exciting opportunity to work in University of Leicester's busy Service Desk Read more

Dec 4, 2009

silicon.com > Jobs

Swedish Technical Support

Swedish Technical Support

We currently require a number of Swedish Technical Support Analysts in Leixlip, Co. Kildare  Read more

Dec 18, 2009

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Sales Office Manager in Ribbleton, Preston

Sales Office Manager in Ribbleton, Preston

Sales Office Manager in Ribbleton, Preston - up to £25,000 plus BONUS Are you a 'people person' with proven experien Read more

Dec 18, 2009

silicon.com > Jobs

Norwegian Technical Support

Norwegian Technical Support

Norwegian Technical Support Job- BelfastIn partnership with its client CPL is currently Read more

Dec 18, 2009

Stories on call centre post offices

  1. Photos: How to spend Christmas in Second Life
  2. Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping