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silicon.com > Special Features > Tech Hotspots 2008

Tech innovation goes global

Tech innovation goes global

Introducing the silicon.com Tech Hotspots list Read more

Jun 3, 2008

silicon.com > Management > CIO Insights

Exclusive: silicon.com reveals the world's Tech Hotspots

Find out where all the excitement is happening? Read more

Jun 3, 2008

silicon.com > Special Features > Tech Hotspots 2008

Editor's Blog: Global winners

Editor's Blog: Global winners

...and tomorrow's losers Read more

Jun 5, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

Creating a Virtual Call Centre Using IP Technology

Creating a Virtual Call Centre Using IP Technology

Land Information New Zealand (LINZ) The management of geographically dispersed staff, a single service management scenar Read more

Jan 11, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

NZAA Turns to Avaya to Improve Call Centre Efficiency and Regional Office Productivity

NZAA Turns to Avaya to Improve Call Centre Efficiency and Regional Office Productivity

The New Zealand Automobile Association (NZAA) needed to implement a new communications platform after Avaya ended suppor Read more

Jul 2, 2008

silicon.com > Management > Public Sector

Hackney Council in £1.9m IT overhaul

Better contact with tenants Read more

Aug 15, 2008

silicon.com > White Papers > IT Management > User Satisfaction

HelpDesk: With Touchpaper, the Post Gets Delivered!

HelpDesk: With Touchpaper, the Post Gets Delivered!

As the subsidiary of Deutsche Post AG (German Post Office), Deutsche Post Customer Service Center GmbH offers various se Read more

Sep 2, 2008

silicon.com > White Papers > Desktops, Laptops and OS > Client System Hardware

Red Hat Drives Desktop Cost Savings for Europcar

Red Hat Drives Desktop Cost Savings for Europcar

As one of the world's leading car rental companies, Europcar has a network of over 2,600 branches across 118 countries, Read more

Sep 11, 2008

silicon.com > Management > Public Sector

Police fraud centre ready for takeoff

Police fraud centre ready for takeoff

Call the cyber cops Read more

Oct 2, 2008

silicon.com > Management > CIO Insights

£1.5bn savings plan turns Lloyds' merger eye on IT

£1.5bn savings plan turns Lloyds' merger eye on IT

Job cuts on the way Read more

Nov 3, 2008