calls
RSS callsPreventing Password Expiration Proactively
White Paper Because password expiration is periodic, the help desk tends to be flooded with calls about expired passwords every once in a while. Password expiration is a well-known pain for IT helps desk personnel. [13 Nov 2009]
Secure Folder
White Paper This calls for easily managed, group-capable solutions that support secure document handling without interfering with running work processes. This paper describes the functions of Secure Folder and its associated... [13 Nov 2009]
Analysis of Performance and Quality Parameters for Service Level Agreement in Long Distance Calls Service
White Paper SLA (Service level agreement) is a formal negotiated contract between service providers and customers. Nowadays the quality of telecommunication services is the key parameter in the success or failure of business enterprises. [12 Nov 2009]
Integration of GSM Module With PC Mother Board (GSM Trunking)
White Paper Making outgoing calls to any GSM mobile/Landline from any registered extension of IP PBX (Asterisk) will bypass costly PSTN line. The basic idea behind this paper is to integrate GSM module with PC mother board. [12 Nov 2009]
Stopping Spam in Higher Education
White Paper Network administrators, on the other hand, spend their valuable resources reacting to the problem, fielding help desk calls and trying to manage expectations from the user side. The rise in spam is a pain point for... [12 Nov 2009]
Location-Based Services for Cellular Phones Using Wi-Fi: The University of Cincinnati's System for Emergency Call Location
White Paper This paper describes a novel system developed by the University of Cincinnati which enables on-campus location-based services for conventional voice calls from cell phones by recognizing and locating the Wi-Fi signal... [12 Nov 2009]
GPS/GPRS/GSM Based Mobile Asset Tracking
White Paper In fact, the asset can even have enough intelligence built into it to initiate calls using the GSM phone links. Global Positioning Satellites (GPS) enable the tracking of all kinds of mobile assets accurately and provide... [12 Nov 2009]
Future mobiles, Windows 7, iPhone apps and the latest gadgets
Photo Shown above is the Skype app which allows users to make calls and send instant messages to anyone else with a Skype account for free. October saw silicon.com cast its eye over the top iPhone apps for business. [12 Nov 2009]
What Is the Payment Card Industry Data Security Standard (PCI DSS)?
White Paper The processor typically sends out one or more letters, and follows up with phone calls. In the authors interviews with merchants, they usually tell the processor as little as possible. The processor shares the desire to... [11 Nov 2009]
Guide to Choose Best Caching Strategy for Your Application
White Paper By employing caching for frequently accessed tables at the application tier, it shall reduce load on the backend databases and reduce network calls, resulting in very high throughput. Web and real time applications are... [11 Nov 2009]
Ricoh On-Demand Web Services & Professional Consulting
White Paper Ricoh provides the answer, with on-demand web services and professional consulting - what it calls NetSourcing Solutions. More and more, companies face the growing difficulty of document management and storage. [11 Nov 2009]
Improving Employee Productivity with Cisco Unified Mobility
White Paper For incoming calls, Mobile Connect can allow up to 10 remote devices to be rung down while also ringing down the primary office phone. On outgoing calls from a remote corporate user, Mobile Voice Access... [03 Nov 2009]
Implementing Device Restrictions in Vista and Server 2008
White Paper Depending on the mix of Help Desk calls in your organization, these settings may be worth the time and effort it takes to understand, test, and implement them. With Vista clients and Server 2008 systems, there are a... [03 Nov 2009]
Photos: Google Waves hello to a new way of doing business
Photo The Wave platform offers users a chance to chat and work together in real-time within a window in a web browser that Google calls a 'wave'. Since Google launched its Wave collaboration platform this year businesses have... [02 Nov 2009]
Microsoft to Office Accounting: Your number's up
News Microsoft announced on Friday it is to kill off its Office Accounting product line. Microsoft's Redmond campus. The software giant has called time on accounting software Photo credit: Microsoft) The Redmond giant said it will stop... [02 Nov 2009]
