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VoIP a perfect fit for Gieves and Hawkes

Case Study The company's back office is split into two locations with design at Savile Row and finance and distribution at an office near Hampton Court. Bespoke tailor Gieves and Hawkes has moved over to a VoIP link between its two back offices to improve...

Tags: viatel, bt, voip

[15 Apr 2008]

Suffolk Councils join up IT to save costs

Case Study This included personnel from IT, HR and finance. Suffolk County Council and Mid Suffolk District Council have merged IT departments in a wider initiative to share back-end business processes.silicon.com Public Sector

Tags: shared services, bpo, bt, saving

[05 Feb 2008]

British Airways flying high with storage monitoring

Case Study The company's SAN supports much of its infrastructure, including finance, catering, engineering, cargo and the ba.com ticketing information service. British Airways is aiming to reduce the risk of downtime on its critical business systems by...

Tags: monitoring, san, storage, ca

[03 Oct 2007]

American Golf drives expansion with store system

Case Study American Golf finance director Ged Gould told to silicon.com that previously the head office ran its retail systems, mainly controlling sales and distribution data, on the Navision platform. American Golf has upgraded and integrated its store and...

Tags: distribution, europe, microsoft, golf

[14 Sep 2007]

Durham college betters campus life with wireless

Case Study Ian Walton, New College's director of finance and corporate services, said the convergence of voice, data and CCTV onto a single network - carried out by networking company Telindus - was a complete leap forward in technology for the college.

Tags: network, ip, wireless, education

[26 Jun 2007]

Linux move reaps dividends for stockbroker

Case Study The introduction of a new hardware OS was therefore a mission-critical project for the business said Michael Wheeler, finance partner at Redmayne-Bentley.silicon.com Financial Services Since stockbroker Redmayne-Bentley revamped its IT...

Tags: migration, unix, open source, linux

[18 May 2007]

DFS reupholsters its financial system

Case Study Furniture retailer DFS has integrated its finance and payroll operations into one system, making financial reports much easier to produce and making it easier for users to manipulate data. As our business grew, it became apparent that we needed a...

Tags: dfs

[17 Apr 2007]

Publisher gets smart about marketing

Case Study The company, which publishes both print and electronic materials on health, safety, legal and finance issues, has grown by acquisition and in the process acquired several sets of customers that it didn't necesarily know a lot about.

Tags: business intelligence

[28 Nov 2006]

Testing boosts Friends Provident's ecommerce apps

Case Study Financial service company Friends Provident is using software testing tools to improve the quality of its ecommerce applications. The company's tech team designs, implements and manages ecommerce applications that deliver insurance information to...

Tags: testing

[08 Nov 2006]

Vimto puts the fizz into document system

Case Study Following a strategic review Nichols decided to create a finance operation for its six different operating companies. The company opted for Version One's electronic storage, authorisation, delivery and form design modules, which integrated with its...

Tags: document management

[23 Oct 2006]

Great Ormond Street Hospital overhauls IT

Great Ormond Street Hospital overhauls IT

Case Study The Great Ormond Street Hospital Children's Charity (GOSHCC) will make it easier for donors to give money online by integrating the website with its back office systems and integrating a customer relationship management system with finance...

Tags: great ormond street, soa, sun microsystems

[07 Sep 2006]

Halfords cuts costs with IT revamp

Halfords cuts costs with IT revamp

Case Study It then moved onto finance, followed by category management and replenishment to the stores and then distribution centre replenishment. Car accessories to bikes retailer Halfords has slashed £1m from its IT costs by replacing outdated IT systems.

Tags: epos

[30 Aug 2006]

Finance company finds way though Basel II maze

Case Study Marks & Spencer Money has completed a data quality project that has helped it comply with Basel II regulations well ahead of the January 2007 deadline. The company - part of HSBC - offers financial products including the credit cards and insurance...

Tags: compliance

[09 Aug 2006]

Castle goes high-tech with IP

Castle goes high-tech with IP

Case Study David James, finance director at Hever Castle, told silicon: "As part of the process of tendering, we noticed the Meridian [the Nortel PBX] was not out of date but getting a bit long in the tooth. Hever Castle was once home to Henry VIII's wife...

Tags: ip, case study, bt, convergence

[21 Jun 2006]

Punch Taverns improves performance with BI

Punch Taverns improves performance with BI

Case Study Much of the information Punch Taverns uses is automatically generated from ERP and finance systems. UK pub group Punch Taverns is using business intelligence (BI) technology to help with acquisition due diligence and improving the performance of...

Tags: punch taverns, business objects

[12 Jun 2006]

What's the deal with BlackBerry-flavoured Coke?

Case Study The dependence of Coca-Cola execs on their BlackBerrys means that, when it comes to disaster recovery, the devices are now as important as the company's SAP-based finance system. With nearly 4,000 BlackBerrys across 75 countries and numerous...

Tags: blackberry, coca cola, rim, coke

[17 May 2006]

Data clean-up pays off for Business Link

Data clean-up pays off for Business Link

Case Study BLL is a public sector body funded by the London Development Agency, which provides diagnostic and brokerage services for entrepreneurs and small businesses with fewer than 250 employees as well as advice on finance and marketing.

Tags: business link, business objects, cognos, business intelligence

[09 May 2006]

Newspaper cuts costs with mainframe migration

Newspaper cuts costs with mainframe migration

Case Study He added: "In the recent past a lot of the systems on the mainframe have been migrated off anyway, like finance payroll and HR. Express Newspapers has saved £830,000 by moving applications off its mainframe and onto Windows servers.

Tags: mainframe

[27 Feb 2006]

IF thunders ahead with document management

Case Study Online bank Intelligent Finance (IF) has met mortgage regulation compliance deadlines by implementing a document management system which it predicts will pay back tenfold over the next five years. The driver behind the project was new mortgage...

Tags: case study, if

[13 Jul 2005]

Councils combine to streamline services

Case Study Suffolk County Council and Mid Suffolk District Council have created a joint venture with BT called Customer Service Direct (CSD) which has taken responsibility for finance, human resources and ICT from both councils.

Tags: suffolk, case study

[05 Jul 2005]

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