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Digital archive replaces paperwork at Lloyd's Register
Case Study The organisation decided to get someone with "contemporary knowledge", and signed a deal with Xerox Global Services, transferring Lloyd's Register's record centre and staff over to the tech company. Lloyd's Register has replaced crates of paperwork... [02 Nov 2006]
AXA cuts out the paper chase
Case Study It has been using the eFax fax-to-email service from j2 Global as a central hub for holiday insurance claims coming in from around the world. AXA Assistance is using a fax-to-email service to process the thousands of pages of information it gets... [18 Oct 2006]
Unilever scales an Iron Mountain
Case Study Consumer packaged goods giant Unilever is rolling out automated back-up across its global operations to beef up its business continuity strategy and limit the risk of losing data. Tony Farah, head of global desktop strategy at Unilever, told... [21 Aug 2006]
What's the deal with BlackBerry-flavoured Coke?
Case Study At the Wireless Enterprise Symposium in Orlando, Florida, one of Coke's top techies revealed the challenges of managing mobility on a global scale. Internal problems can also bug global deployments, particularly on the helpdesk side, Morning said. [17 May 2006]
Beauty giant gives IT systems multimillion makeover
Case Study Coty's global CIO David Berry explained that getting the merger of the two companies done fast was vital: "It was very much a case of how do we merge the companies together and generate savings as part of the acquisition. [26 Apr 2006]
Bank automates to boost customer service
Case Study Initial projects include the Securities, Asia Pacific Retail Lending and the Global Payments and Cash Management businesses. The bank is working on a payment transformation programme to significantly improve the cost efficiency and the quality of... [06 Feb 2006]
Bank "maps" its way through SOX maze
Case Study Stephen Ashton, director of global IT business management for DrKW, said complying with the act has been a major activity. Any global organisation has a framework of regulation and legislation to deal with. [15 Nov 2005]
Document project pays dividends for stockbroker
Case Study Stockbroker Brewin Dolphin Securities has updated information about its customers and ensured regulatory compliance through a "repapering" project involving Xerox Global Services. And it realised that it couldn't do this project alone, and turned... [12 Jul 2005]
Jewellery database helps to slash fraud
Case Study Stevens describes IBM's then global network as "not easy to use" and it came at a cost. When jeweller Chris Stevens came up with an idea for cutting down on fraud he eventually found himself with that rare but very desirable thing - an idea that... [28 Jun 2005]
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