2007 it staff in case studies
Musical retailer improves stock visibility
Case Study This system had to be polled every night and was little use to sales staff in the stores that wanted to check availability and condition of stock in other stores.silicon.com Retail & Leisure The K3 system, based on Microsoft's Navision application... [08 Apr 2008]
Specsavers boosts customer vision with CRM system
Case Study It allowed its call centre staff to update customer enquiries to the central customer database, also used by the retailer's 800 stores, and give them quick access to customer information when dealing with telephone enquiries. [04 Jan 2008]
Comic Relief gets IT ready for donation deluge
Case Study The charity's two data centres have also streamlined the load-balancing and security of transactions, to speed up the process of supporters inputting their credit card details into the website or via call centre staff. [15 Mar 2007]
Chemist prescribed new dispensing tech
Case Study Feary said Compass will assist with these services by allowing pharmacy staff to "capture more detail on the patients themselves", which can then be used to make more informed clinical decisions. It will be fully rolled out to all 1,540 pharmacies... [16 Nov 2006]
Cornish brewery drinks to mobile working
Case Study It also has 40 users of its sales application which allows staff on the road to get quicker access to customer records. Sales staff can make 200 customer visits per month and can load information - such as details of previous visits, current... [06 Sep 2006]
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