authority in case studies
Dorset gets its shared services motor running
Case Study The shared services scheme allows each local authority to access information related to roadworks in the two other areas. As a result, responses such as diversions can be co-ordinated where roads cross local... [03 Feb 2009]
How tech keeps young offenders on straight and narrow
Case Study The secure email system relies on AEP Networks 128-bit encryption boxes fitted within the 200 disparate networks throughout the central government bodies, local authority groups and private companies that handle young... [06 Jan 2009]
Vista basks in public sector praise
Case Study The opportunity to clean out core systems and have a common user interface for them in Vista, they both said would make it easier for collaborating local authority organisations to share IT resources. [30 May 2008]
Denplan bites hard on document automation
Case Study This is especially important in making sure FSA (Financial Services Authority) regulations on keeping customers informed of ongoing developments are complied with. Dental payment plan provider Denplan has implemented a... [17 Jan 2008]
Blackpool saves £2m with contact management
Case Study The unitary authority is responsible for 142,000 citizens and 7,000 local businesses of which the majority are in the tourism sector. According to the council's assistant director for ICT, Phil Baron, prior to the... [06 Aug 2007]
Council saves by streamlining PC procurement
Case Study There were a further 200-300 installed in libraries around the authority. During 2003 the authority underwent a change programme and centralised its IT function - and it was then the council realised the... [11 May 2007]
Cities rise to the £7m digital challenge
Case Study Out of 80 entrants, 10 finalists have been shortlisted, including Birmingham (as lead authority), Bristol City, Ealing, Kingston upon Hull, Manchester City, Milton Keynes, Norfolk County, Nottingham City and... [02 Oct 2006]
London borough frees up access to its info
Case Study As a local authority we didn't know. The Royal Borough of Kingston has increased the amount of information it is making available to the public as part of its work to comply with Freedom of Information Act legislation. [04 Jan 2006]
Health workers go walkabout
Case Study BlackBerrys were too expensive for the Surrey and Sussex Strategic Health Authority (SHA), so it had to find something cheaper for remote access to email. At one of England's largest SHAs managers are constantly on the... [23 Sep 2005]
Policy 'safe' keeps staff compliant
Case Study The company wanted to consolidate thousands of policies covering areas such as Financial Services Authority compliance; health and safety; human resources; information security; data protection; and ISO 9001 into one... [09 Aug 2005]
Council tenants text for better homes
Case Study Council house tenants are sending text messages to their local authority to request better housing. But this is not in protest - Ashford Borough Council has especially built a system to receive SMS messages when... [06 Jul 2005]
Councils combine to streamline services
Case Study As a result, citizens won't have to figure out which authority to approach with a query. Councils in Suffolk are combining their infrastructures to cut costs and provide better services to customers - without pushing up... [05 Jul 2005]
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