banking in case studies
Comparison site gets smart to beat that competition
Case Study It supports thousands of financial services suppliers, delivering products from credit cards to insurance, mortgages to loans and banking. It had seen how the banking sector had automated some interactions with customers over the web and decided it... [29 Jan 2008]
Standard Life goes virtual
Case Study The Edinburgh-based group provides assurance services such as banking, pensions and healthcare, and floated on the stock market about a year ago.silicon.com Financial Services Standard Life has found server virtualisation an effective way of... [11 Jul 2007]
Lloyds TSB banks on SAP SRM
Case Study Lloyds TSB has rolled out a new e-procurement system which it hopes will reduce costs and make its overall procurement process much more efficient. The bank recently completed the rollout of a supplier relationship management (SRM) e-procurement... [12 Jun 2007]
Paymaster saves £300k with mainframe move
Case Study Financial services provider Paymaster has saved money and speeded up its operations by modernising its core banking systems and moving to a Windows server environment. Paymaster's banking processes are running 10 to 30 times faster and the company... [08 May 2007]
ING Direct completes mortgage IT push
Case Study Capgemini was responsible for systems integration, building interfaces with ING Direct UK's accounting, banking, website and call centre systems and with external systems at credit agencies and solicitors. [04 Jan 2007]
Home working plan reduces disaster risk for Apacs
Case Study The organisation, which acts as the voice for the banking industry, is ensuring staff can work from home to access emails and data in the event of a catastrophe. Apacs, the UK's payments association, has signed a contract with outsourced services... [08 Aug 2006]
Bank automates to boost customer service
Case Study Banking giant HSBC is updating the workflow automation system it is using, in order to get customer queries answered quicker. The financial services company has settled on Pegasystems' SmartBPM as its enterprise business process management (BPM... [06 Feb 2006]
Lloyd's of London updates key system software
Case Study Wootten said: "WebFocus is good at generating reports in different formats - the extracts to the banking systems are exactly that. The specialist insurance market has updated software which forms part of its settlement and trust-fund operations. [20 Oct 2005]
Building society banks on chip and PIN
Case Study N&P's head of banking and mortgage operations Paul Rippon told silicon.com that the building society has invested in the technology to reduce fraud. Norwich and Peterborough Building Society (N&P) has kicked off the rollout of chip and PIN cards to... [27 Sep 2005]
Bank of New York prepares for Bacstel-IP
Case Study Because of a number of acquisitions, the bank had several different Bacs systems in place to support 100 service users across multiple bureaux, explained Robert Preece, the bank's vice president of banking and treasury operations. [15 Sep 2005]
'Electronic kitchen table' a hit for bank
Case Study By bringing all the data together in one place the account aggregation service - called internet banking plus - aims to do away with that hassle. First Direct has integrated its account aggregation service with its customer relationship management... [15 Aug 2005]
HBOS zips up latest phase of procurement project
Case Study Banking giant HBOS has completed the latest phase of a supplier relationship management project which is key to achieving the cost savings the company promised would flow from the merger of Halifax and Bank of Scotland. [30 Jun 2005]
Bank replaces desktops with PC blades
Case Study When Anglo-Dutch private banking group Insinger De Beaufort moved offices it also took the chance to replace its existing desktops with something much more cutting edge: PC blades. John Bryant, ICT manager at Insinger de Beaufort, told silicon.com... [30 Jun 2005]
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