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Case Study Telephone links between them was supported by a leased line supplied by BT. The company was forced to look for an alternative as the link became progressively more expensive and asked BT to upgrade it.
[15 Apr 2008]
Case Study For example BT operatives in India will put job requests on our system. National Carphones is using on-demand CRM software - software as a service (SaaS) - to help boost its growing business. The mobile equipment fitting company has been using the...
[13 Mar 2008]
Case Study B is for BT The International Tennis Federation (ITF) has beefed up its website to improve availability and speed for millions of tennis fans following the scores of Davis Cup matches online. The ITF runs the annual Davis Cup tournament, which sees...
[12 Mar 2008]
Case Study In 2004, the councils decided to take advantage of funding from BT to set up a joint venture (JV) that would manage IT, supporting processes within both organisations, called Customer Service Direct (CSD).
[05 Feb 2008]
Case Study B is for BT Global pharmaceutical giant, AstraZeneca, has just completed a huge project to upgrade its ageing email system, helping the company reduce the number of servers it uses and save money. The company worked with HP to move 66,000 email...
[23 Jan 2008]
Case Study Norton Rose inked a £5m data security and storage deal with BT last year. International law firm Norton Rose has signed a £1.9m contract with Affiniti to upgrade its communications network. The legal firm moved from six offices to a single London...
[23 Aug 2007]
Case Study Because the Epos system, provided by BT Expedite, was designed with Retail Manager in mind, Kerr has been able to port management communications straight to the till-point. Mothercare has sped up communication times and boosted the effectiveness of...
[03 Jul 2007]
Case Study This could include bringing the on-demand video service, Five Download - currently outsourced to BT - in-house. The broadcaster has been working with virtualisation specialists Equalogic and VMWare to boost capacity, improve use of space and make...
[22 May 2007]
Case Study More strategically, he also intends to set up a fibre backbone throughout the authority, working with BT, allowing the county's schools and Primary Care Trust to adopt broadband connectivity. Northumberland County Council (NCC) has slashed its PC...
[11 May 2007]
Case Study The company is also refreshing its in-store technology in a five-year, £5m deal with BT Expedite. Over the next year BT will roll out and manage new in-store systems, which will reduce the time it takes to process orders through an integrated in...
[30 Aug 2006]
Case Study There was little spare capacity in the existing system but the cost of a complete migration to a brand new IP network was too high so the Trust opted for a hybrid mix of traditional telephony and IP with BT and Nortel.
[18 Jul 2006]
Case Study BT installed Cisco and Nortel kit and unified the voice and data network. Hever Castle was once home to Henry VIII's wife Anne Boleyn. Now it's home to the latest in comms technology including IP phones and wi-fi.
[21 Jun 2006]
Case Study There is the hosting - and Turner says he is eyeing a more "pay as you go service in the future" - but people are also at the heart of the deal, something you would normally be more likely to hear about a classic IT services deal or at least one...
[11 Apr 2006]
Case Study While its existing network provides links of 100Mbps down to ISDN for some sites, a multi-million pound deal with BT will deliver the council a managed service giving it links of 1Gbps between four nodes, and 100Mbps to 10Mbps elsewhere.
[01 Mar 2006]
Case Study After a tender process, Britannia chose BT as their supplier, having earlier conducted a two-month pilot of ADSL with the telco. Salt said the company picked BT for the rollout on the grounds of cost but also because of its "ability to deliver very...
[02 Sep 2005]
Case Study Earlier this year the stockbroker migrated from its previous paper-based system of making sure customers were who they said they were, to using a customer authentication system called URU, developed by GB Group and BT, which provides online...
[28 Jul 2005]
Case Study To link the offices, Voca opted for BT's WaveStream Regional service, which uses optical fibre links to provide 2.5Gbps bandwidth between offices. With BT as the carrier for the service, the company is hoping to save £2.5m over seven years.
[07 Jul 2005]
Case Study Suffolk County Council and Mid Suffolk District Council have created a joint venture with BT called Customer Service Direct (CSD) which has taken responsibility for finance, human resources and ICT from both councils.
[05 Jul 2005]
Case Study The company outsourced its voice and data networks to BT in November last year and is now in the process of moving its call centres over to VoIP technology. Prudential UK's CIO John Worth told silicon.com: "What we've done is outsourced our voice...
[21 Jun 2005]
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