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Travel site bookings fly when glitch fixed

Case Study Usability testing software has helped a holiday company boost its sales by spotting a glitch in its website's navigation that could have been costing it tens of thousands per week in lost business. Thomson Holidays is a subsidiary of TUI Travel.

Tags: testing, ecommerce, travel

[09 May 2008]

Childnet helps parents get web savvy

Case Study Internet awareness charity Childnet International has produced an interactive learning resource for parents who want to know more about the internet, so that they can guide their children through it safely.

Tags: parents, children, education

[08 May 2008]

Why next-gen videoconferencing can mean more travel

Case Study While high-end videoconferencing can play a role in reducing the costs of corporate travel - financial and environmental - the most notable benefits of the 'telepresence' technology are the softer ones, according to media company Pearson, an early...

Tags: travel, teliris, videoconferencing

[24 Apr 2008]

Olympic tech getting fit for Beijing 2008

Case Study Preparations for the Beijing Olympics in August are nearly complete and for Atos Origin, it's the end of an IT project that has lasted nearly four years. The contract Atos Origin has with the International Olympic Committee (IOC) is the largest IT...

Tags: security, servers, infrastructure, olympics

[16 Apr 2008]

VoIP a perfect fit for Gieves and Hawkes

Case Study Bespoke tailor Gieves and Hawkes has moved over to a VoIP link between its two back offices to improve customer services and save on admin staff. The tailor, which has a history dating back to the late 1700s, has 25 outlets in the UK and a flagship...

Tags: viatel, bt, voip

[15 Apr 2008]

Pitney Bowes boosts efficiency with mobile worker app

Case Study Pitney Bowes has boosted the productivity of its field force engineers with a mobility app to enable on-the-fly access to core Siebel and SAP systems. The company, which supplies mailroom equipment such as franking machines to offices, has deployed...

Tags: pda, sap, siebel, mobile worker

[08 Apr 2008]

Musical retailer improves stock visibility

Case Study Pro audio music retailer Digital Village implemented a retail software management system to improve productivity and sales in 2003. Prior to that, the company was using Claris Filemaker, a simple database to manage stock.

Tags: great plains, sql, k3

[08 Apr 2008]

Leeds completes 'painless' Windows XP upgrade

Case Study Leeds City Council has saved taxpayers' money and minimised disruption by using an automated software auditing tool to ease a major Microsoft Windows IT upgrade. Say what? Find out all about BBC iPlayer, Google Android, Femtocells and more in...

Tags: windows xp, council, leeds

[28 Mar 2008]

PA spreads the news on open source

Case Study Press Association (PA) is moving to an open source platform for its editorial content management system (CMS) to take advantage of flexibility and cost benefits. The national news agency for the UK and Ireland started working with the Nuxeo Open...

Tags: savings, open source, media, platform

[20 Mar 2008]

Students get blanketed in wi-fi at Brum uni

Case Study Students at The University of Birmingham will soon be able to roll out of bed and get onto the internet wherever they happen to have ended up on campus. The university is in the second phase of a wi-fi rollout that will see coverage extended to all...

Tags: wi-fi, security, birmingham, wired

[18 Mar 2008]

Calor Gas smelling of tech success

Case Study Calor Gas has been using integration software to connect its technology infrastructure and boost efficiency. The gas supplier serves around four million UK businesses and homes and has been using Tibco software to complete more than 70 integration...

Tags: telemetry, soa, integration, crm

[17 Mar 2008]

National Carphones dials in to SaaS

Case Study National Carphones is using on-demand CRM software - software as a service (SaaS) - to help boost its growing business. The mobile equipment fitting company has been using the SaaS CRM software from Netsuite for almost two years and says it has...

Tags: netsuite, saas, online, crm

[13 Mar 2008]

Police gets to grips with body cameras

Case Study Police in Staffordshire are trialling video technology to capture and store footage officers have gathered on the beat using cameras worn on the body. The trial is funded from the £3m that the Home Office has set aside for camera technology pilots.

Tags: police, compliance, management, cameras

[12 Mar 2008]

Tennis federation rallies web presence

Case Study The International Tennis Federation (ITF) has beefed up its website to improve availability and speed for millions of tennis fans following the scores of Davis Cup matches online. The ITF runs the annual Davis Cup tournament, which sees nations...

Tags: tennis, ntt, website, servers

[12 Mar 2008]

McLaren in pole position with data

Case Study McLaren Electronic Systems (MES) has been using Microsoft SQL Server 2008 as it prepares for the 2008 Formula One season opener in Australia on 16 March. MES (formerly TAG Electronic Systems) is the electronics and software arm of the McLaren Group...

Tags: server, sql, data, f1

[03 Mar 2008]

Publisher purges thousands of unlicensed fonts

Case Study It wasn't the case that staff didn't care about font licensing. Publishing giant Faber & Faber is wiping away the chance of costly law suits by using software to purge unlicensed fonts.silicon.com Retail & Leisure

Tags: bsa, unlicensed, font, publishing

[22 Feb 2008]

Shipping company to slash CO2 and power costs

Shipping company to slash CO2 and power costs

Case Study A shipping services and cargo company that looks after the US Navy and Shell is hoping for massive CO2 and cost reductions by centralising its IT systems. Green IT from A to ZClick on the links below to find out more.

Tags: port, waas, global, sea

[21 Feb 2008]

BA puts faith in IP at Terminal 5

Case Study British Airways (BA) is in the final testing phase of its sophisticated IP network in Heathrow's new Terminal 5 (T5), ahead of its opening on 27 March. The Fast Ethernet Metropolitan Area Network (MAN) - installed by communications partner Affiniti...

Tags: ba, affiniti, testing, heathrow

[08 Feb 2008]

Suffolk Councils join up IT to save costs

Case Study Suffolk County Council and Mid Suffolk District Council have merged IT departments in a wider initiative to share back-end business processes.silicon.com Public Sector Get the latest public sector news straight to your inbox.

Tags: shared services, bpo, bt, saving

[05 Feb 2008]

Scottish Re evaluates risky data

Case Study Analysis was done on a case-by-case basis. Reinsurer Scottish Re Group has introduced an electronic data interchange (EDI) system for its customers to help the company manage risk on the 'lives' it takes on.silicon.com Financial Services

Tags: data mining, csc, insurance, life

[04 Feb 2008]

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