client in case studies
Thin clients switch on digitally excluded
Case Study The project is aiming to give digitally excluded families a leg up onto the internet by installing thin client Windows PCs, complete with the MS Office suite, in their homes. The use of thin client computing means users are supported remotely by... [17 Jun 2008]
Scottish Re evaluates risky data
Case Study Scottish Re has recently signed its fifth client up to the system, but Wild is hopeful a sixth will be in line by the end of the year. Reinsurer Scottish Re Group has introduced an electronic data interchange (EDI) system for its customers to help... [04 Feb 2008]
Law firm beefs up search power
Case Study Speaking to silicon.com, Jane Bradbury, knowledge management director at FFW said: "We're in the business of handling information, knowledge, advising clients and I'm very much of the belief that when a client instructs us they're instructing not... [18 Jan 2008]
Bean counters spice up client relations with Sage
Case Study Chartered accountant firm Taylor Cocks has used Sage's SalesLogix CRM product to streamline its client relations. After considering rival offerings from the likes of Siebel it selected Sage's SalesLogix offering, supplied by CRM services company... [15 Oct 2007]
Cambridge Uni keeps tabs on web traffic
Case Study The software has also streamlined the SSL offload encryption process when client and server computers link up and has significantly reduced the load on the servers. The University of Cambridge is using network management software to help monitor... [05 Oct 2007]
Deutsche Bank looks to Russia for 'Six Degrees' of CRM
Case Study Investment bank Deutsche Bank (DB) has set up a complex client relationship management system to handle sensitive data and allow for increased regulatory scrutiny. More than 100 Luxoft developers now work on the Deutsche Bank Client First system... [16 Mar 2007]
Property managers bin BlackBerrys
Case Study Instead all data is put directly into forms on the smart phone, converted into PDFs and emailed to the client. Property management company Nelson Bakewell has ditched BlackBerrys in favour of Windows Mobile-based devices. [06 Mar 2007]
BlackBerrys set legal beagles free
Case Study Law firm MacRoberts has never looked back after dishing out BlackBerrys to its staff - because of the improved productivity and client retention they've seen since encouraging mobile working with the devices. [15 Feb 2007]
AXA cuts out the paper chase
Case Study Previously staff would have dealt with paper faxes, adding the information to the database and then faxing the client back. AXA Assistance is using a fax-to-email service to process the thousands of pages of information it gets from people who have... [18 Oct 2006]
Newcastle City Council saves millions from IT overhaul
Case Study The council undertook a four-year IT transformation programme with support from Fujitsu Services which included adopting a new client-server infrastructure based on Fujitsu Prime Power boxes, moving to SAP applications for HR and payroll and... [15 Jun 2006]
Wagamama cuts downtime with rugged devices
Case Study Now the only minor headache for the restaurants is a loss of settings data when the units are powered down, which is replaced via back-up software from a thin client. Restaurant chain Wagamama has decided to ditch PDAs in favour of rugged devices... [31 Mar 2006]
Bank automates to boost customer service
Case Study He said: "A significant amount of that is the handling of client enquiries that result from money movements either domestically or across borders. Banking giant HSBC is updating the workflow automation system it is using, in order to get customer... [06 Feb 2006]
Wireless prescription helps doctors speed up treatment
Case Study But the group of hospitals has much grander plans than this: it is working with some Citrix technology that will enable legacy client-server applications to be delivered to PDAs. The Royal Group of Hospitals in Belfast is using a new £150,000... [06 Oct 2005]
Health workers go walkabout
Case Study So the client makes a connection to your server through a firewall. One client licence lets you use as many devices as possible. BlackBerrys were too expensive for the Surrey and Sussex Strategic Health Authority (SHA), so it had to find something... [23 Sep 2005]
Document project pays dividends for stockbroker
Case Study Last year the company, the largest independent private client portfolio manager and stockbroker in the UK, decided to send out new terms and conditions to its entire customer base, a process known as repapering. [12 Jul 2005]
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