communication in case studies
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Law firm gets SaaSy with email security
Case Study But in addressing the problem, Ashurst also wanted to retain the amount of control over the most critical customer communication channel. Ashurst has been using technology from email management specialist Mimecast to manage its Microsoft Exchange... [15 Jul 2008]
Renault goes multilingual
Case Study The translation tech will also help local supply chains run more smoothly as communication is clearer and tasks can be achieved more quickly. Car maker Renault has used translation technology to convert its product documents into 23 different... [06 Jun 2008]
Why next-gen videoconferencing can mean more travel
Case Study The company's headquarters are in London but - back in 2001 - the US market accounted for 60 per cent of its business which meant ensuring effective channels of communication between senior executives in the two offices was critical. [24 Apr 2008]
Shipping company to slash CO2 and power costs
Case Study It hopes to take advantage of its optimised bandwidth to implement VoIP calls to improve communication between its 2,450 staff worldwide. A shipping services and cargo company that looks after the US Navy and Shell is hoping for massive CO2 and... [21 Feb 2008]
Denplan bites hard on document automation
Case Study Metcalf said: "These documents are critical to the business because they are the primary channel of communication with customers. Some customers may only get one communication a year, so it's important to get that document right. [17 Jan 2008]
Norton Rose reaps rewards of comms upgrade
Case Study Video and audio conferencing are also available on company laptops to improve communication. International law firm Norton Rose has signed a £1.9m contract with Affiniti to upgrade its communications network. [23 Aug 2007]
Mothercare tears up paper-based store comms
Case Study Mothercare has sped up communication times and boosted the effectiveness of marketing campaigns across stores by implementing a store management and communications application from Triangle. With such rapid expansion, it became imperative that... [03 Jul 2007]
NHS procurement hub streamlines mobile suppliers
Case Study Due to the nature of their jobs, the professionals it serves are often away from the office and depend a great deal on mobile communication and data, with 11,500 staff across 40 trusts needing mobile connectivity. [20 Jun 2007]
It's good to talk, says supermarket chain
Case Study Somerfield has reaped the benefits of improved communication flow by upping its use of conference calls, including improvements in stock availability. When Somerfield was brought into private equity ownership in 2005, a bigger emphasis was placed... [13 Jun 2007]
Connecting to the world when disaster strikes
Case Study The charity deployed a communication centre at the office of the National Disaster Management Institute of Mozambique, only 24 hours after they were alerted. Télécoms Sans Frontières (TSF) provides connectivity wherever disaster strikes to co... [11 Jun 2007]
Itil is good medicine for Barts
Case Study These processes were then applied to the pathology communication system, Active Directory and Exchange. Barts and the London NHS Trust is reaping the rewards following the adoption of the Itil model for its IT infrastructure - the result of several... [11 Apr 2007]
New Star beefs up disaster recovery
Case Study Hornung said the introduction of the failover software now means that he and the staff have no need to worry about loss of information or communication as the result of a server failure, and can work in the knowledge that "it won't be five minutes... [15 Dec 2006]
Small and Medium Enterprise Business Communications in the UK
Case Study another strong endorsement of new service availability from a converged supply environment; see that value in location-based mobile services (a seamless transition between mobile, wireless and fixed line communication options, charging a mix of... [07 Dec 2006]
Bank security spend beats spam and malware
Case Study Farrelly told silicon.com: "Email is absolutely critical for a number of our business units," saying investments that rely upon up-to-the-minute values and prices cannot risk being undermined by poor communication. [03 Oct 2006]
Cornish brewery drinks to mobile working
Case Study Saunders said: "Now we have users that walk around on the site that have email strapped to their belts and it's a good form of communication. St Austell Brewery is speeding up decision-making and getting information to its sales team on the road by... [06 Sep 2006]
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