dedicated in case studies

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Suffolk Councils join up IT to save costs

Case Study Taylor recalls this was the first time the councils had employed a dedicated customer-care staff. Suffolk County Council and Mid Suffolk District Council have merged IT departments in a wider initiative to share back-end... [05 Feb 2008]

Specsavers boosts customer vision with CRM system

Case Study Specsavers was in danger of damaging that brand through outdated customer data management, prompting it to install a dedicated CRM system last year.silicon.com Retail & Leisure Specsavers has beefed up the CRM systems at... [04 Jan 2008]

Channel Five switches on to virtualisation

Case Study One array is dedicated to general content management - both internal and customer facing - and another for a data warehousing project for the new media being created. The broadcaster has been working with virtualisation... [22 May 2007]

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