design implementation in case studies
Blackpool saves £2m with contact management
Case Study Baron said the solution to this impasse was to design the front end of the system around what workers at the coal-face thought was important. Blackpool council has consolidated a number of citizen records databases to reduce IT costs by £2m a year. [06 Aug 2007]
DFS reupholsters its financial system
Case Study The retailer chose OpenAccounts and OpenPeople from CedarOpenAccounts, which sent in a team of consultants to collaborate with DFS end users in the design of the system. Furniture retailer DFS has integrated its finance and payroll operations into... [17 Apr 2007]
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