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Pitney Bowes boosts efficiency with mobile worker app

Case Study Pitney Bowes has boosted the productivity of its field force engineers with a mobility app to enable on-the-fly access to core Siebel and SAP systems. The company, which supplies mailroom equipment such as franking machines to offices, has deployed...

Tags: pda, sap, siebel, mobile worker

[08 Apr 2008]

Musical retailer improves stock visibility

Case Study The efficiency on orders has increased productivity by 30 per cent and orders themselves have increased by at least 100 per cent since the system was implemented. Pro audio music retailer Digital Village implemented a retail software management...

Tags: great plains, sql, k3

[08 Apr 2008]

PA spreads the news on open source

Case Study He added: "So as we come up with new ideas about how we can increase efficiency and make the system work harder for us we can actually get in there and make those changes. Press Association (PA) is moving to an open source platform for its...

Tags: savings, open source, media, platform

[20 Mar 2008]

Calor Gas smelling of tech success

Case Study Calor Gas has been using integration software to connect its technology infrastructure and boost efficiency. The gas supplier serves around four million UK businesses and homes and has been using Tibco software to complete more than 70 integration...

Tags: telemetry, soa, integration, crm

[17 Mar 2008]

National Carphones dials in to SaaS

Case Study The mobile equipment fitting company has been using the SaaS CRM software from Netsuite for almost two years and says it has played a major role in efficiency and revenue gains. National Carphones is using on-demand CRM software - software as a...

Tags: netsuite, saas, online, crm

[13 Mar 2008]

Shipping company to slash CO2 and power costs

Shipping company to slash CO2 and power costs

Case Study The company will further increase its efficiency by incorporating programmes by shipping software company Shipnet to reduce data entry time. A shipping services and cargo company that looks after the US Navy and Shell is hoping for massive CO2 and...

Tags: port, waas, global, sea

[21 Feb 2008]

TNT speeds data flow with handy hardware

Case Study He said the MC9000 also has a better scanning engine for reading barcodes, which has further improved drivers' efficiency. Delivery company TNT Express UK has upgraded its range of mobile computers to improve the flow of data through its systems...

Tags: mobile, symbol, motorola, element

[16 Nov 2007]

TalkTalk Direct gets faster on its feet

Case Study TalkTalk Direct has upgraded its enterprise server infrastructure, speeding up bill processing and cutting energy consumption. The business process outsourcing division of Carphone Warehouse upgraded to Fujitsu Siemens Primepower servers to run its...

Tags: carbon, speed, energy, fujitsu siemens

[11 Oct 2007]

American Golf drives expansion with store system

Case Study He is also looking at moving to auto-replenishment for even greater supply chain efficiency. American Golf has upgraded and integrated its store and headquarters systems to help with its expansion plans.

Tags: distribution, europe, microsoft, golf

[14 Sep 2007]

BlackBerrys juicing up work/life balance

Case Study Recent research from RIM found an average BlackBerry user converts one hour of downtime to productive time each day and ups their overall team efficiency by 38 per cent. Standard Life has increased productivity and improved its staff's work/life...

Tags: standard life, blackberry, handheld, home working

[13 Jul 2007]

Supercomputer boosts brain research

Case Study Researchers at Cardiff University are using their supercomputer to significantly improve the efficiency of their brain analysis work. The Cardiff University Brain Research Imaging Centre (Cubric) claims to have the largest high-performance...

Tags: university, research, scanning, brain

[14 Jun 2007]

Isle of Man building for a tech future

Case Study Since the network has been completed the government says it has saved around £1.4m through a significant increase in efficiency and scrapping the old telephone switches. The Isle of Man has completed the rollout of an IP network that will form the...

Tags: government, network, voip

[28 Mar 2007]

NHS IT under 24-hour surveillance

Case Study Chilton said NetIQ has definitely improved the Trust's operational efficiency in terms of how to deliver IT services. The University Hospital Birmingham NHS Foundation Trust has started monitoring its software systems to predict problems and avoid...

Tags: software, nhs, health, nhs it

[20 Mar 2007]

Bank security spend beats spam and malware

Bank security spend beats spam and malware

Case Study Irish Life & Permanent (ILP), the third largest financial services company at the heart of the booming Irish economy has overhauled its email systems in a bid to improve efficiency and security. ILP was looking to overcome two major problems...

Tags: security, bank

[03 Oct 2006]

Zoo charity discovers benefits of going beyond Outlook

Case Study The Zoological Society of London (ZSL), a charity which runs the London Zoo and other wildlife conservation projects, has improved the efficiency and productivity of a small IT staff by rolling out new asset management software.

Tags: it governance, asset management

[20 Jun 2006]

Bank automates to boost customer service

Case Study The bank is working on a payment transformation programme to significantly improve the cost efficiency and the quality of the customer experience it provides to its clients on a global basis, according to Bob Murphy head of HSBC's global...

Tags: banking

[06 Feb 2006]

Council switches off mainframe in efficiency drive

Case Study St. Helens Council has saved £300,000 in hardware and software costs by switching its key applications from a mainframe to Windows and Unix servers. The council's ICT business manager Ste Sharples explained that the council had been an IBM OS390...

[07 Sep 2005]

Stockbroker cuts paper chase with online ID check

Case Study Doherty said TD Waterhouse's previous paper-based system was robust but "from an efficiency standpoint there could be a lot of paper chasing and it could sometimes take seven to 10 days to open an account".

Tags: td waterhouse, case study

[28 Jul 2005]

Payments giant saves £2.5m with new network

Case Study Gilmore added: "Apart from the increases in efficiency of our people, systems administration is simplified and de-skilled. The company - formerly known as BACS - processed four billion financial transactions worth £2.5tr last year, including nine...

Tags: case study, voca

[07 Jul 2005]

Councils combine to streamline services

Case Study Cunningham said the 10-year partnership deal will help the councils hit the efficiency savings demanded by central government. Councils in Suffolk are combining their infrastructures to cut costs and provide better services to customers - without...

Tags: suffolk, case study

[05 Jul 2005]

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