establish in case studies

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Police crack down on dodgy data

Case Study Graham Dawson, head of information services at Humberside Police said the new data system enabled the force to quickly establish where the data-quality problems were and to fix them. Humberside Police is cleaning up its crime-fighting information... [09 Nov 2006]

Environment Agency cleans up with CRM

Case Study The next step is to establish the end-to-end management of customer enquiries when the Oracle CRM is rolled out to external relations teams who deal with written enquiries. The Environment Agency is expanding the capabilities of its call centre and... [29 Sep 2005]

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