financial in case studies
How outsourcing saved Zurich's IT
Case Study In 2003 Zurich Financial Service's sprawling IT department consisted of more than 7,500 employees and 30 CIOs separately servicing different parts of the business. Zurich, one of the world's largest insurers, has revealed how outsourcing helped... [10 Jun 2008]
Why next-gen videoconferencing can mean more travel
Case Study While high-end videoconferencing can play a role in reducing the costs of corporate travel - financial and environmental - the most notable benefits of the 'telepresence' technology are the softer ones, according to media company Pearson, an early... [24 Apr 2008]
VoIP a perfect fit for Gieves and Hawkes
Case Study David Collins, the financial director at Gieves and Hawkes said the service was basic and not even able to automatically route calls to the relevant office. Bespoke tailor Gieves and Hawkes has moved over to a VoIP link between its two back offices... [15 Apr 2008]
Suffolk Councils join up IT to save costs
Case Study BT owns about 85 per cent of the venture, taking most of the financial risk and promising to deliver a set of 24 service improvement programmes across all of the services it provides for the councils. [05 Feb 2008]
Scottish Re evaluates risky data
Case Study Reinsurer Scottish Re Group has introduced an electronic data interchange (EDI) system for its customers to help the company manage risk on the 'lives' it takes on.silicon.com Financial Services Get the latest financial services news straight to... [04 Feb 2008]
Comparison site gets smart to beat that competition
Case Study beatthatQuote.com is one of the increasing numbers of financial services comparison sites that have blossomed in the last few years.silicon.com Financial Services Get the latest financial services news straight to your inbox. [29 Jan 2008]
Denplan bites hard on document automation
Case Study Dental payment plan provider Denplan has implemented a document automation system to update communications with customers more flexibly and comply with new regulations.silicon.com Financial Services Get the latest financial services news straight... [17 Jan 2008]
Bean counters spice up client relations with Sage
Case Study Ian Cocks, managing director of Taylor Cocks, explained: "We have one instance of a client throughout the business, so every single transaction that we have with every single client is recorded in one place - every single telephone call, every... [15 Oct 2007]
Cambridge Uni keeps tabs on web traffic
Case Study The university is planning to put more of the business systems behind the ZXTM boxes in the near future, including the HR payroll and financial reporting systems. The University of Cambridge is using network management software to help monitor and... [05 Oct 2007]
Betbrokers fancies Sapphire's form
Case Study He was approached by traditional suppliers coming from the financial services space but none of them had an offering that fit Betbrokers' particular business model. Gambling company Betbrokers has used a Russian services company to develop its back... [19 Sep 2007]
Virtual staff speed up bank queues
Case Study Co-operative Financial Services has automated a credit checking process to free up staff and help treat customers consistently. A nine-strong team used to manually review more than 2,500 accounts and decide whether to return or process such... [31 Aug 2007]
Standard Life goes virtual
Case Study The Edinburgh-based group provides assurance services such as banking, pensions and healthcare, and floated on the stock market about a year ago.silicon.com Financial Services Get the latest financial services news straight to your inbox. [11 Jul 2007]
Lloyds TSB banks on SAP SRM
Case Study We wanted to kick start our procurement process.silicon.com Financial Services Get the latest financial services news straight to your inbox. The decision to use SAP software in particular was based to some extent on the fact the bank was already... [12 Jun 2007]
Linux move reaps dividends for stockbroker
Case Study A major part of the business are the financial transactions carried out on bespoke software which previously sat on the old, Unix-based system. The introduction of a new hardware OS was therefore a mission-critical project for the business said... [18 May 2007]
Paymaster saves £300k with mainframe move
Case Study Financial services provider Paymaster has saved money and speeded up its operations by modernising its core banking systems and moving to a Windows server environment. Paymaster's banking processes are running 10 to 30 times faster and the company... [08 May 2007]
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