function in case studies
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How outsourcing saved Zurich's IT
Case Study Paravicini said: "Our operations were ineffective and we did not function as a group, we were more like a portfolio of hundreds of independent businesses. Zurich, one of the world's largest insurers, has revealed how outsourcing helped turn around... [10 Jun 2008]
Police gets to grips with body cameras
Case Study The system also generates reports, has a quick search function and helps the force comply with the Data Protection Act. The trial is funded from the £3m that the Home Office has set aside for camera technology pilots. [12 Mar 2008]
Concert hall makes sure callers don't sing the blues
Case Study Woods said: "At peak times, when the system was coping with thousands of callers trying to buy tickets, we needed the IVR function to come on for callers who just wanted to know when tonight's show was starting and didn't want to get stuck in the... [30 May 2007]
Council saves by streamlining PC procurement
Case Study During 2003 the authority underwent a change programme and centralised its IT function - and it was then the council realised the high cost of its PC maintenance budget, which was running at about £300,000 a year. [11 May 2007]
DFS reupholsters its financial system
Case Study Barnes said: "We are now looking at how the greater flexibility of the new system can help us automate manual processes within our finance function and in the wider business where finance interacts with our stores and logistics operations. [17 Apr 2007]
How to grow your own eco-friendly tech team
Case Study And wherever possible we do that in the IT function as well. The eco-friendly stance of the Eden Project is also shaping the decisions made in its IT operations. Eden gets around 1.2 million visitors per year, drawn to the giant futuristic bubble... [13 Sep 2006]
Bank "maps" its way through SOX maze
Case Study It's significant in terms of the burden on general business and on the IT function. Putting the right systems in place to deal with all forms of legislation and regulation is the key to dealing with the Sarbanes-Oxley Act, according to investment... [15 Nov 2005]
Policy 'safe' keeps staff compliant
Case Study It allows employees to search for policies related to their job function, prove that employees have read and understood policies, and provide audit reports. Insurance-to-health services company FirstAssist is making sure its staff are compliant... [09 Aug 2005]
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