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government

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Childnet helps parents get web savvy

Case Study At home, not only is the resource helping to bring more people onto the digital superhighway but it has provided a valuable resource for local schools to use to engage the parents of the children in their care as they attempt to become centres for...

Tags: parents, children, education

[08 May 2008]

Leeds completes 'painless' Windows XP upgrade

Case Study CD provided a comprehensive automated auditing tool that gave the council - one of the largest government bodies in the UK - a speedy snapshot of the software on every machine. Leeds City Council has saved taxpayers' money and minimised disruption...

Tags: windows xp, council, leeds

[28 Mar 2008]

Police gets to grips with body cameras

Case Study The Carma 2.0 system from Reveal Media is used to store video and make it searchable, helping the force comply with the Management of Police Information (Mopi) government guidelines. The trial is funded from the £3m that the Home Office has set...

Tags: police, compliance, management, cameras

[12 Mar 2008]

Suffolk Councils join up IT to save costs

Case Study CSD CEO Bridget Taylor said: "Effectively, we have two levels of government delivering services to the customer, who doesn't really care or understand which council delivers what. Suffolk County Council and Mid Suffolk District Council have merged...

Tags: shared services, bpo, bt, saving

[05 Feb 2008]

Multiple choice helps council IT measure up

Case Study An online benchmarking tool is helping Staffordshire County Council assess the skills of its IT staff in order to more effectively target training and help raise standards in accordance with a government push for increased IT professionalism in...

Tags: comptia, skills, county, council

[24 Jan 2008]

Supercomputer helps cut drug research time

Case Study The synchrotron became operational in January this year and is funded by the government through the Central Laboratory of the Research Councils along with the Wellcome Trust. Scientists are making the most of supercomputing technology to carry out...

Tags: research, supercomputer

[18 Sep 2007]

Blackpool saves £2m with contact management

Case Study In 2001, Baron initiated a review of operations to bring the council in line with central government guidelines on service delivery, based around how citizens wanted to be supported rather than the convenience of council workers.

Tags: council, crm, change management, bpo

[06 Aug 2007]

Paymaster saves £300k with mainframe move

Case Study He added: "If the system picks up this extra work, which we're planning to do and go live with next February, then it has pretty much swept up most of the payable orders that occur in the government. Financial services provider Paymaster has saved...

Tags: mainframe

[08 May 2007]

Isle of Man building for a tech future

Case Study The Isle of Man has completed the rollout of an IP network that will form the foundation for a new set of e-government services. The network is the culmination of several years' work and CIO for the Isle of Man government, Allan Paterson, likened...

Tags: government, network, voip

[28 Mar 2007]

Putting pensions online - a tricky business?

Case Study A Sipp can involve the purchase of property, shares and government bonds as investments towards a pension. Financial services provider AJ Bell is the first UK company to put pension schemes online to let people manage and invest their own pension...

Tags: pensioner, cisco, security, pension

[07 Feb 2007]

O2 stops fraudsters with online ID checks

Case Study Hard figures on ID fraud are difficult to come by, although the government estimates it could cost £1.7bn per year. O2 is making it harder for fraudsters to set up mobile phone contracts by using an online identity verification system.

Tags: credit, o2, system, levels

[20 Nov 2006]

China's future - a stroll in the tech park

China's future - a stroll in the tech park

Case Study But like many new developments, building the technology park has meant the families who have lived on the land for generations have been told to leave by the government. One of the biggest benefits that technology parks offer is they already have...

Tags: china

[06 Jul 2006]

Staffordshire councils save millions by joining forces

Staffordshire councils save millions by joining forces

Case Study Ten local government agencies in Staffordshire have teamed up to share their IT services in a bid to cut costs. Mike Loveless, programme assurance and technology manager for Staffordshire Connects, told silicon.com: "We started four years ago with...

Tags: staffordshire

[04 May 2006]

London council works on desktop update

London council works on desktop update

Case Study The council is refreshing 1,400 desktops as part of the project, David Wilde, head of ICT and e-government at the council told silicon.com. Waltham Forest Borough Council in London is working through a major IT refresh programme, rolling out Novell...

Tags: council, novell, microsoft

[01 Mar 2006]

Council puts planning applications online

Council puts planning applications online

Case Study In order to streamline the planning application process as part of the government's Implementing Electronic Government (IEG) targets, Crawley decided to make such information online. Crawley Borough Council is giving the public better visibility of...

Tags: local councils

[08 Feb 2006]

IT pros help educate London kids

Case Study They helped us to raise £50,000 in sponsorship to become a specialist school - a government requirement. Lilian Baylis school in Lambeth, a disadvantaged area of south London, achieved "specialist school status" in technology this year.

Tags: charity

[15 Dec 2005]

Councils gang up to reap rewards of IT outsourcing

Case Study Faced with difficulties recruiting high-calibre IT staff and a mandate to implement new technologies as part of the e-government scheme, Lichfield Council knew it was time to consider outside help to deliver IT services.

Tags: outsourcing

[14 Oct 2005]

Environment Agency cleans up with CRM

Case Study The government agency built a national call centre in the summer of last year with IBM and is now looking to expand its use. The Environment Agency is expanding the capabilities of its call centre and extending its use of customer relationship...

Tags: environment agency

[29 Sep 2005]

Nazi gold to UFOs - National Archives frees information

Case Study Dr Chris Owens, head of e-access development services, explains: "We are a government department, reporting to the Lord Chancellor. We preserve and provide public access to the historic records of British government - we have a thousand years of...

Tags: ufo, nazi gold, national archives

[14 Sep 2005]

Council switches off mainframe in efficiency drive

Case Study At the same time, the Merseyside council like many others is facing demands for cost cutting coming from central government. St. Helens Council has saved £300,000 in hardware and software costs by switching its key applications from a mainframe to...

[07 Sep 2005]

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