industry in case studies
Kiln builds a bigger insurance data pot
Case Study While the specialised insurance market isn't suffering the privations of the mortgage industry, City-based insurance company Kiln is undergoing fundamental corporate changes underpinned by a no-less sizeable IT upgrade. [09 Oct 2008]
E4 embraces web 2.0 audience
Case Study Tatam said: "[The Skins experiment] made the TV industry sort of sit up and take notice. Channel 4's entertainment channel, E4, has overhauled its website to make it more web 2.0 friendly. Launched late last year, the... [31 Jul 2008]
Multiple choice helps council IT measure up
Case Study The tool, which is being offered to public sector organisations by global trade association CompTIA, uses a multiple choice questionnaire to assess the skills of IT staff and enable them to benchmark themselves against each other and... [24 Jan 2008]
How Norwich Union computes pay-as-you-drive
Case Study The relationship began in October 2004 and from the beginning was driven by Teradata proving it could hit various markers, rather than NU trusting industry benchmarks. Early suppliers emerged including IBM and Orange,... [27 Nov 2007]
Betbrokers fancies Sapphire's form
Case Study He said: "They knew nothing about the gambling industry but they were prepared to listen and keen to learn. He said: "We were concerned with the remoteness of the operation and we were aware that Russia is the source of... [19 Sep 2007]
British Energy lights up with SOA
Case Study The energy trader found its original IT landscape was too large and complex in the face of a turbulent UK energy industry, which has seen ongoing deregulation and an increasing number of mergers and acquisitions over the... [02 May 2007]
Travel data centre serves up speedy requests
Case Study With the travel industry growing and more and more people booking travel online, the demands on Pegasus' data centre will only grow. Pegasus Solutions has found a cost-effective and energy-efficient way to handle the... [15 Aug 2006]
Home working plan reduces disaster risk for Apacs
Case Study The organisation, which acts as the voice for the banking industry, is ensuring staff can work from home to access emails and data in the event of a catastrophe. Apacs, the UK's payments association, has signed a... [08 Aug 2006]
Building society banks on chip and PIN
Case Study We wanted to see a couple of other issuers roll out the cards and get feedback from the industry as a whole. Norwich and Peterborough Building Society (N&P) has kicked off the rollout of chip and PIN cards to replace... [27 Sep 2005]
Jewellery database helps to slash fraud
Case Study When jeweller Chris Stevens came up with an idea for cutting down on fraud he eventually found himself with that rare but very desirable thing - an idea that spawned a spin-off business which is becoming the industry... [28 Jun 2005]
Pru calls in VoIP to improve customer service
Case Study Worth said Prudential will be one of the first organisations with call centres in multiple locations - including one in Mumbai - to move to VoIP: "It's a big and interesting step for us and the industry. [21 Jun 2005]
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