information management system in case studies
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Law firm gets SaaSy with email security
Case Study International law firm Ashurst LLP has turned to web-based email management to help drastically reduce spam and free up time for its tech team. Ashurst has been using technology from email management specialist Mimecast to manage its Microsoft... [15 Jul 2008]
Renault goes multilingual
Case Study SDL Knowledge-based Translation System has been used for the automated translation with the process being managed by SDL's Translation Management System. Using technology from global information management specialist, SDL, the French car... [06 Jun 2008]
Musical retailer improves stock visibility
Case Study Pro audio music retailer Digital Village implemented a retail software management system to improve productivity and sales in 2003. The K3 system, based on Microsoft's Navision application allows Digital Village staff to view live stock and general... [08 Apr 2008]
Police gets to grips with body cameras
Case Study The Carma 2.0 system from Reveal Media is used to store video and make it searchable, helping the force comply with the Management of Police Information (Mopi) government guidelines. The system also generates reports, has a quick search function... [12 Mar 2008]
PDAs to fight war on hospital wear and tear
Case Study The PDA system, provided by mobile phone specialist Taap, can handle a number of jobs and prioritises them depending on their urgency - all managed and controlled by the maintenance management team using Mindworks software. [18 Jan 2008]
Law firm beefs up search power
Case Study MindServer also searches the practice management system, stored emails, library catalogues along with external search engines and websites. Speaking to silicon.com, Jane Bradbury, knowledge management director at FFW said: "We're in the business of... [18 Jan 2008]
Specsavers boosts customer vision with CRM system
Case Study Specsavers was in danger of damaging that brand through outdated customer data management, prompting it to install a dedicated CRM system last year.silicon.com Retail & Leisure It is important for Specsavers to keep these returning customers... [04 Jan 2008]
Cambridge Uni keeps tabs on web traffic
Case Study The university's management information service (MIS) team has been running the Zeus Extensible Traffic Manager (ZXTM) for two years and claims it has made a significant difference to the operation of its network. [05 Oct 2007]
Blackpool saves £2m with contact management
Case Study He decided to consolidate citizens' records as a resource that would be shared by a number of departments, based around a contact management system provided by software and services specialist Lagan. Baron said the solution to this impasse was to... [06 Aug 2007]
Mothercare tears up paper-based store comms
Case Study Because the Epos system, provided by BT Expedite, was designed with Retail Manager in mind, Kerr has been able to port management communications straight to the till-point. Mothercare has sped up communication times and boosted the effectiveness of... [03 Jul 2007]
Carpetright rips and replaces to keep up with growth
Case Study One of his prime considerations was supplying an order processing system that could cope with the complexities of the majority of Carpetright sales. The Dynamics software fulfils order processing and inventory management functions in a way that is... [25 Jun 2007]
It's good to talk, says supermarket chain
Case Study Sales information flowed down to the store and stock management issues flowed up to HQ.silicon.com Retail & Leisure Around 1,000 store managers and 200 central staff use the system regularly, with another 1,000 trading managers, who report to store... [13 Jun 2007]
Concert hall makes sure callers don't sing the blues
Case Study The system provides management information the organisation can use to balance calls across its contact centre. Woods has invested in three plasma screens in the call centre and is in the process of recruiting staff who will concentrate on the... [30 May 2007]
Virtualisation powers up energy group
Case Study In August 2005 the company had to consolidate its IT infrastructure by moving five individual business units onto one core system. The company's previous nine data centres were also consolidated into two units and the updated infrastructure has a... [23 Apr 2007]
Cambridge speedy software brings out the stars
Case Study Lewis added in the next 10 years Casu is running the risk of drowning in data and the current database management system will not be able to cope unless a technology - similar to WX2 or otherwise - is implemented. [16 Apr 2007]
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