insurance in case studies
RSA rings the changes with Salesforce.com
Case Study Insurance group, RSA (formerly Royal Sun Alliance) is using technology from Salesforce.com to keep customer service and support staff up to date with its products. The group's More Than online insurance... [06 Nov 2008]
Kiln builds a bigger insurance data pot
Case Study While the specialised insurance market isn't suffering the privations of the mortgage industry, City-based insurance company Kiln is undergoing fundamental corporate changes underpinned by a no-less... [09 Oct 2008]
Scottish Re evaluates risky data
Case Study The insurance market can hold an element of risk if a policy has a high value or is subject to unpredictable conditions. Scottish Re, which is organised under the laws of the Cayman Islands, specialises in reinsuring... [04 Feb 2008]
Comparison site gets smart to beat that competition
Case Study It supports thousands of financial services suppliers, delivering products from credit cards to insurance, mortgages to loans and banking. beatthatQuote.com is one of the increasing numbers of financial services... [29 Jan 2008]
How Norwich Union computes pay-as-you-drive
Case Study By tracking vehicle journeys, taking into account factors such as route, time of day, braking, age of driver and so on, NU promises to be able to reward the best drivers with lower insurance premiums. [27 Nov 2007]
Testing boosts Friends Provident's ecommerce apps
Case Study The company's tech team designs, implements and manages ecommerce applications that deliver insurance information to banks and independent financial advisors, and needed a testing tool that could be used by distributed... [08 Nov 2006]
AXA cuts out the paper chase
Case Study It has been using the eFax fax-to-email service from j2 Global as a central hub for holiday insurance claims coming in from around the world. Jamie Little, general manager of AXA Assistance's UK claims operation... [18 Oct 2006]
Finance company finds way though Basel II maze
Case Study The company - part of HSBC - offers financial products including the credit cards and insurance policies. The same packages were used to assure the sustained accuracy of data derived from third party feeds, such as those... [09 Aug 2006]
Insurance firm updates disaster recovery plans
Case Study Aspen Insurance Holdings Limited is a reinsurer - an insurers' insurer - that has grown rapidly. Events such as 9/11 and the more recent Hurricane Katrina disaster have upped activity across the... [11 Apr 2006]
Bogus insurance claims caught by data sifting
Case Study The insurer is using Advance - a combination of fraud evaluation software from CSC and data sources from Conversant Data - to check claims information to expose potential fraud attempts against its home and motor... [22 Nov 2005]
Lloyd's of London updates key system software
Case Study The specialist insurance market has updated software which forms part of its settlement and trust-fund operations. One of the key roles of the system is to settle insurance transactions between... [20 Oct 2005]
Policy 'safe' keeps staff compliant
Case Study Insurance-to-health services company FirstAssist is making sure its staff are compliant with all relevant policies thanks to a new system which has saved it months of development work. FirstAssist provides a broad range... [09 Aug 2005]
Insurer slashes servers down from 100 to just six
Case Study Insurance company Markel International hopes to save £250,000 over the next three years by consolidating its server infrastructure using virtualisation technology. Following the success of this, the... [26 Jul 2005]
Jewellery database helps to slash fraud
Case Study Fellow jewellers, insurance companies and the police all see the benefits of an audit trail that will help keep fraud to a minimum. Fast forward to the present day and there are about 750 jewellers using the valuation... [28 Jun 2005]
Health insurance giant opts for IT "heart transplant"
Case Study Health insurance provider HSA is working on a £10m IT "heart transplant" which will replace the core administration systems with a new web-based system. The company was reluctant to build the new system from scratch - as... [23 Jun 2005]
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