it staff in case studies
Taylor Woodrow heads for the cloud
Case Study Taylor Woodrow has moved its 1,800 staff onto Google Apps for email and other services, estimating it will save £1m per year in the process. Staff are now using Google Mail along with the Docs, Calendar and Sites services, all of which is hosted by... [10 Jul 2008]
College classrooms go high-tech
Case Study The building will be fully wireless-enabled so students and staff can access the network wherever they are. Green IT from A to ZClick on the links below to find out more. Oaklands has worked with IT services company, Computacenter, to form the... [02 Jul 2008]
Thin clients switch on digitally excluded
Case Study Problems can also be fixed remotely by the handful of helpdesk staff employed to support the users. It's the brainchild of the Advanced Internet Methods and Emergent Systems (Aimes) Centre at Liverpool University, working in collaboration with... [17 Jun 2008]
NHS brushes up on Itil
Case Study NHS IT delivery organisation Sussex Health Informatics Services (HIS) has implemented an extensive Itil (IT infrastructure library) training programme for staff and kept costs down by partnering with the training company to resell places on the... [11 Jun 2008]
How outsourcing saved Zurich's IT
Case Study The three deals began in 2004 and have allowed the company to slash infrastructure costs by 45 per cent, cut numbers of in-house IT staff by 60 per cent to 4,000, reduce data centres by 66 per cent and to shrink CIO numbers to about three. [10 Jun 2008]
Why next-gen videoconferencing can mean more travel
Case Study Speaking at Gartner's Enterprise Networking & Communications Summit in London, Steve Scott, director of technology services at Pearson, which deployed Teliris' immersive videoconferencing system around seven years ago, said the key business... [24 Apr 2008]
VoIP a perfect fit for Gieves and Hawkes
Case Study Bespoke tailor Gieves and Hawkes has moved over to a VoIP link between its two back offices to improve customer services and save on admin staff. Collins said: "We are also able to get the benefits of hotdesking, where staff can log on to the... [15 Apr 2008]
Pitney Bowes boosts efficiency with mobile worker app
Case Study Another business benefit of deploying the app is reduced staff costs as Pitney Bowes has been able to reduce headcount in its call centres - though Strain refused to be drawn on the number of jobs that have gone as a result. [08 Apr 2008]
Musical retailer improves stock visibility
Case Study This system had to be polled every night and was little use to sales staff in the stores that wanted to check availability and condition of stock in other stores.silicon.com Retail & Leisure The K3 system, based on Microsoft's Navision application... [08 Apr 2008]
Leeds completes 'painless' Windows XP upgrade
Case Study The mammoth task of migrating the council's staff of more than 12,000 laptop and PC users to Windows XP was streamlined using Centennial Discovery (CD). Leeds City Council has saved taxpayers' money and minimised disruption by using an automated... [28 Mar 2008]
National Carphones dials in to SaaS
Case Study Bringing all of these onto one platform has made life much easier for the company’s customer-service staff. And with customer service staff being able to process job requests up to three times more quickly this has been achieved without an increase... [13 Mar 2008]
Publisher purges thousands of unlicensed fonts
Case Study It wasn't the case that staff didn't care about font licensing. Faber said it was shocked at the number of unlicensed fonts it uncovered on 21 Apple Macs by Montotype's Fontwise software, nearly three times the initial estimate. [22 Feb 2008]
Shipping company to slash CO2 and power costs
Case Study It hopes to take advantage of its optimised bandwidth to implement VoIP calls to improve communication between its 2,450 staff worldwide. The system will make ISS' information more accessible to customers and staff, making data easier to manage and... [21 Feb 2008]
BA puts faith in IP at Terminal 5
Case Study There are around 7,000 network ports supporting the 5,000 BA staff who will use the systems across T5 main building and its satellite, T5B. Technically, we could open it tomorrow. It's a five-year job and T5 is right on track.here we go behind the... [08 Feb 2008]
Suffolk Councils join up IT to save costs
Case Study The joint venture with BT was set up in 2004, bringing 750 staff across from the councils. The venture also set up a contact centre, online access and a face-to-face centre in Mid Suffolk, where the public was more used to dealing with public... [05 Feb 2008]
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