knowledge base in case studies

Environment Agency cleans up with CRM

Case Study The call centre has also built a "knowledge base" which enables it to answer questions faster. The Environment Agency is expanding the capabilities of its call centre and extending its use of customer... [29 Sep 2005]

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Base and Precious Metal Trading Business Analysts and PMs sought

Leading consultancy who specialise in implementing front office solutions within commodities are seeking an Energy Trading Risk Management Business ...

Senior Application Developer Front and Backend 25,000 - 30,000

Source Safe environment - Solid XML, XSLT and XML Schema with a strong HTML base - Strong knowledge of SQL Server 2005 The client is interviewing ...

Senior Application Developer Front and Backend 25,000 - 30,000

Source Safe environment - Solid XML, XSLT and XML Schema with a strong HTML base - Strong knowledge of SQL Server 2005 The client is interviewing ...

Application Support Analyst

Essential skills include: Experience in running data base queries SQL and Unix Skills, knowledge of Wintel Servers, knowledge of TCP/IP and problem ...

ASP.NET - Gain .NET 3.5 and Silverlight!

With an excellent belief in training and personal growth, you will see your knowledge base and skills increase. ASP.NET - Gain .NET 3.5 and ...


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