managed services in case studies
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Law firm gets SaaSy with email security
Case Study It did change my perception of these kinds of services being managed. Picone said: "One of the reasons we had not looked at a managed solution before was the lack of granularity in control over what you could allow in and what you couldn't allow in. [15 Jul 2008]
How outsourcing saved Zurich's IT
Case Study Today the Swiss insurer outsources nearly half of its IT work, some managed application services are run by Accenture, CSC and Wipro, its network and telephony services by Orange Business Services (OBS) and managed desktop services by IBM. [10 Jun 2008]
Why next-gen videoconferencing can mean more travel
Case Study So in 2003 the company opted to buy into a managed service from Teliris. My life's become much easier since Teliris provided a managed service" - though he added someone from IT is still dispatched half an hour before a telepresence meeting to make... [24 Apr 2008]
Leeds completes 'painless' Windows XP upgrade
Case Study The council is also using Centennial software for its managed service process, which will include both asset management and rolling kit refresh programmes, allowing Wright's department to provide further IT facilities to other council departments. [28 Mar 2008]
PDAs to fight war on hospital wear and tear
Case Study The PDA system, provided by mobile phone specialist Taap, can handle a number of jobs and prioritises them depending on their urgency - all managed and controlled by the maintenance management team using Mindworks software. [18 Jan 2008]
ICI takes the plunge with WLAN
Case Study He explained that the WLAN is centrally managed from a data centre in the UK where the Aruba master switch is located. Cheat Sheets ¦ Mobile location-based services ¦ FMC ¦ 3G ICI has rolled out a wireless local area network (WLAN) to... [10 Oct 2007]
Betbrokers fancies Sapphire's form
Case Study It managed up to 400 customers and about 100 trades per day. Gambling company Betbrokers has used a Russian services company to develop its back-end systems. He was approached by traditional suppliers coming from the financial services space but... [19 Sep 2007]
NHS trusts to save £5.5m from outsourcing contract
Case Study Akin said because Xerox offers a managed service operation the trusts can save time and money by doing away with unnecessary printers and managing those paper-related services.silicon.com Public Sector [14 Sep 2007]
Durham college betters campus life with wireless
Case Study For college administrators, the network allows student assessment and attendance to be managed online. And the fact the CCTV camera and telephony systems can now be managed over the IP network has contributed a further £40,000 in savings. [26 Jun 2007]
NHS procurement hub streamlines mobile suppliers
Case Study As a result of streamlining mobile services to the area Gooch has managed to reduce yearly spend to around £730,000 - a saving of 60 per cent. The CPH represents NHS Primary Care and Acute Trusts across the east of England, and has a combined spend... [20 Jun 2007]
Linux move reaps dividends for stockbroker
Case Study The IT services company then managed the platform migration last summer. The introduction of a new hardware OS was therefore a mission-critical project for the business said Michael Wheeler, finance partner at Redmayne-Bentley.silicon.com Financial... [18 May 2007]
London council works on desktop update
Case Study While its existing network provides links of 100Mbps down to ISDN for some sites, a multi-million pound deal with BT will deliver the council a managed service giving it links of 1Gbps between four nodes, and 100Mbps to 10Mbps elsewhere. [01 Mar 2006]
Bank group cuts out software duplication
Case Study IT procurement manager at HBOS FS, Christine Robertson, said executives realised that software contracts were not being centrally managed and maintained. Software contracts were mainly managed by business areas and not IT. [07 Nov 2005]
How Aviva bet big on India
Case Study The company opted for a build-operate-transfer approach to offshoring - as opposed to plain offshore outsourcing, building from scratch or a managed services approach. But Sean Egan, Aviva CEO of Offshore Services, yesterday told a conference that... [18 Oct 2005]
Councils gang up to reap rewards of IT outsourcing
Case Study The transition period was a "learning experience for us all", according to Wilson, as Serco had never managed two organisations under one contract and the councils had for the first time to articulate their IT needs to an outsider in great detail. [14 Oct 2005]
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