management challenges in case studies
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Danone on health kick with Itil
Case Study Most challenges lay in the area of change management. He added: "Of course you stumble over certain technological challenges but in hindsight if you compare them to the change management challenges they were small. [30 Jul 2008]
Blackpool saves £2m with contact management
Case Study He decided to consolidate citizens' records as a resource that would be shared by a number of departments, based around a contact management system provided by software and services specialist Lagan. The technology did not present any problems at... [06 Aug 2007]
It's good to talk, says supermarket chain
Case Study Sales information flowed down to the store and stock management issues flowed up to HQ.silicon.com Retail & Leisure Meetings last up to 30 minutes, and individual store challenges and triumphs are aired in public, which provides incentives to... [13 Jun 2007]
Centrica unties top execs with wireless
Case Study The company hoped that giving mobile devices to management would save time and help it respond to challenges faster - but not all of the execs were convinced that the rollout could improve business processes. [22 Jun 2005]
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