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Brunel University uses spam filter to fight cyber bullying

Case Study The email filtering system checks through each message according to a profile of recognised words and phrases and decides whether each of them is about proper college business - at a fraction of the time it takes to do manually.

Tags: bullying, email, brunel, college

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[11 Jan 2008]

SMS reminders help NHS tackle forgetful patients

Case Study The Patient Care Messaging (PCM) software, which is made by healthcare application developer iPLATO, is being used by 24 NHS Primary Care Trusts to enable GP surgeries to send automatic and targeted appointment and health reminders to patients by...

Tags: doctor, sms, text, message

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[07 Jan 2008]

Mothercare tears up paper-based store comms

Case Study This has improved the consistency of message across the business and, at the same time, has allowed head office to be more targeted in the way it communicates with each store. Mothercare has sped up communication times and boosted the effectiveness...

Tags: new look, bt, epos, retail

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[03 Jul 2007]

Paramedics treat patients with BlackBerrys

Case Study To do this, it used a software package called AppSwing, which delivers records on encrypted web pages to the BlackBerry message servers. By treating patients in their homes, Cambridge paramedics are saving £300 for every short-term hospital...

Tags: blackberry

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[24 Feb 2006]

Policy 'safe' keeps staff compliant

Case Study The system also makes it easier to keep staff updated on changes to policies: "You can send out a message saying you should read this and tick the box. Insurance-to-health services company FirstAssist is making sure its staff are compliant with all...

Tags: staff compliance, firstassist

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[09 Aug 2005]