on demand business process in case studies

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National Carphones dials in to SaaS

Case Study National Carphones is using on-demand CRM software - software as a service (SaaS) - to help boost its growing business. And with customer service staff being able to process job requests up to three times more quickly this has been achieved without... [13 Mar 2008]

Cambridge Uni keeps tabs on web traffic

Case Study The ZXTM boxes are used for load-balancing when demand is high and also play a role in facilitating automated disaster failover. The software has also streamlined the SSL offload encryption process when client and server computers link up and has... [05 Oct 2007]

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